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B & B Auto Service

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B & B Auto Service Reviews (7)

Complaint: [redacted] I am rejecting this response because: This email is a prefect sign of poor customer serviceI understand who provide the engine but I also know you were not there and the car was sent to Indiana location when you 1st put the first engine inThe way you speak in email is the same unprofessional tone you gave me each time I called in God bless you and your business Sincerely, Muriel ***

Radiator had crack This is nowhere near the waterpump that was leaking and replaced and was not leaking when released to the customer B&B has paid for the tow to shop, replaced the radiator at no charge and sold the part at cost We have also, did an oil change at no charge None of these discounts or even the tow was B&B responsibility We have always run an honest and fair business for years I am sorry to say that B&B will no longer accept business from Mr*** I hope the [redacted] family finds a shop that will fit their future needs

To whom it may concern,The said customer is mistaken and is confused as to what her vehicle needsThey had a ignition coil replaced on #cylinder and the cost was discounted from the amount of $plus tax down to $tax includedthe complaint they have does not have anything to do with the repair that we did.We also recommended to them to bring the vehicle back to us and we would scan the vehicle at no charge as a courtesyto this day the customer did not respond to usbest regards,B&B AUTO

??? have no idea what you are complaining about? first off you can not put in a engine and not bolt it downthen drive it with no issue until a check engine light comes on and blame b&b autoyour warranty cosupplied all the parts and we installed itthe warranty is not with us if parts fail it is with your warranty cothe problem is not with the ign coil that was installedthe check engine light can be regarding anything on the vehiclealso we just replaced the engine for the second time on 04/02/that your warranty cosupplied again and you were not chargedyou just picked up the vehicle today 03/03/again the warranty is not with us regarding this engine it is with your warranty cowhich we know they have advised you of all thisyour warranty cohas called us and advised us that they have talked to you regarding all of thisplease if you have any questions regarding this repair talk to your warranty cowe can not be held responsible for parts that your warranty cohas supplied.best regards,b&b auto

Complaint: [redacted]
I am rejecting this response because: This email is a prefect sign of poor customer service. I understand who provide the engine but I also know you were not there and the car was sent to Indiana location when you 1st put the first engine in. The way you speak in email is the same unprofessional tone you gave me each time I called in.   God bless you and your business
Sincerely,
Muriel [redacted]

Radiator had crack.  This is nowhere near the waterpump that was leaking and replaced and was not leaking when released to the customer.  B&B has paid for the tow to shop, replaced the radiator at no charge and sold the part at cost.  We have also, did an oil change at no...

charge.  None of these discounts or even the tow was B&B responsibility.  We have always run an honest and fair business for 31 years.  I am sorry to say that B&B will no longer accept business from Mr. [redacted].  I hope the [redacted] family finds a shop that will fit their future needs.

To whom it may concern,The said customer is mistaken and is confused as to what her vehicle needs. They had a ignition coil replaced on #2 cylinder and the cost was discounted from the amount of $280.00 plus tax down to $221.00 tax included. the complaint they have does not have anything to do with...

the repair that we did.We also recommended to them to bring the vehicle back to us and we would scan the vehicle at no charge as a courtesy. to this day the customer did not respond to us. best regards,B&B AUTO

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Address: 906 Peterson Rd, Kilgore, Texas, United States, 75662

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aliefamericandoor.trustab.org

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Shady, yet now dead: once upon a time this website was reported to be associated with B & B Auto Service, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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