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B & B Concrete Construction

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Reviews B & B Concrete Construction

B & B Concrete Construction Reviews (6)

[redacted], I would like to thank you and your crew for doing a fantastic and very satisfying job on my new concrete driveway. I am very pleased with all that you did. I would highly recommend you to anybody that's in need of any type of concrete work. Thanks again, [redacted]

Review: We hired B&B Concrete to put in our concrete driveway in the spring of 2013. During the course of the winter we started to notice chipping in the concrete. By the time the spring of 2014 arrived, the driveway was full of divots and pock marks. At no time over the course of the winter did we apply salt or any other substance that could've contributed to the damage to the concrete. We reached out to B&B in April 2014 to have them take a look at the driveway. They seemed to acknowledge the condition as unusual and informed us that they would be contacting the concrete provider, as the quality of the concrete was in question.

Months went by, with my wife making multiple phone calls to check on the status. B&B finally returned a call saying that they were working on it. We left a final voicemail with B&B in August stating that there would be a complaint if we didn't hear back in a week's time. There was no response again, therefore we had no choice but to file a complaint for unsatisfactory service. As of 9/27/14 we still have not received a resolution to this issue.Desired Settlement: All we have been looking for is a replacement driveway.

Business

Response:

B & B Concrete does not guaranty concrete for cracking and spaulding due our the severe winters. He does make sure the driveway is properly installed and sealed (which he did). [redacted] did go to the [redacted]'s home and inspected the driveway in the Spring but no one was home. He then contacted [redacted], who supplied the concrete, and they were supposed to inspect the driveway to see if the concrete itself was defective. [redacted] said he will try to contact them again but unless the product was defective there is nothing he can do.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 10239670, and have determined that this does not meet our expectations until the issue is resolved with [redacted]. After our complaint was filed, a representative from [redacted] did in fact stop by on October 9, however we have not heard back from them since. Because [redacted] is the supplier utilized by B&B, it is our expectation that they will facilitate the resolution on our behalf. We hired B&B to install a driveway, and regardless of the reason, it is unsatisfactory. If the work done by B&B was in fact completed to standards, the only explanation for the poor quality of our product lies in the quality of the concrete. We expect B&B to follow up with [redacted] regarding the assessment of the quality of the concrete.

Regards,

This company did my driveway and stamped concrete patio. $6500. After first winter driveway has disintegrated. Took two years of phone calls to get it replaced and same thing is happening again. Other companies looked at it and said to much water in mix. Then it started on my patio, my patio is now crap. Refused to fix or replace it.
Buyer BEWARE.

Review: I have found as a local homeowner it is very difficult to find a reliable contractor. I have been chasing B&B Concrete in [redacted], NY to fix the dangerous stairs they built for me last summer and I am running out of time. I have left numerous messages for [redacted] at ###-###-####, and received one return voicemail about one month ago. As soon as I indicated the stairs need to be built safely, and in accordance with building code, he is avoiding my calls. I advised in my last voicemail message approximately 2 weeks ago that I would be contacting the local news and reporting the defective work if I did not receive a call back by the weekend. I did not receive a call, did send a letter to Channel * News and have not received a response.

I paid $700 for shoddy work and I as well as my dog and guests at my home have fallen on these stairs multiple times. I am a single homeowner, and have a limited income so I can't afford poor workmanship. The stairs I got are worth approximately $200, so I was greatly overcharged for the product I received as well. The stair treads lean down on an angle, and are spaced too far apart, and the stringers are also too far apart according to another contractor that was at my home recently. I have been told I would not be able to sell my home with the stairs the way they are. I am hoping you can help me hold this contractor accountable for his work so I can finally safely have people over to my home and relax on my patio with me. I have postponed having any gatherings at my home because I am afraid someone will fall and I will get sued.Desired Settlement: I would like the stairs rebuilt safely in accordance with the requirements of current building code so I may finally use my patio.

Business

Response:

Revdex.com spoke to [redacted] at business and the following response was relayed:

We selected B&B to do our patio and sidewalk because from the outset they demonstrated they could be relied upon and that they know their trade. The same day we called for an estimate Bill came to our home, took measurements, and explained what needed to be done. His price was comparable to the two other estimates we had previously been given by other contractors. However, his estimate included work that his competitors did not mention, but was necessary. This increased our confidence in his work. B&B arrived on the day and time they had arranged with us to begin our project as well as on each subsequent day until the work was completed. In all, from demolition of our original sidewalk and patio to sealing the finished product, the work took only four days. They were meticulous at each stage of the project. They ensured everything was laid out and formed properly, made sure the concrete was correctly prepared and sealed and cleaned up the site, leaving us with a beautiful finished product. We are very pleased with the work B&B did for us and would strongly recommend them to others.

I have found as a local homeowner it is very difficult to find a reliable contractor. I have been chasing B&B Concrete in [redacted], NY to fix the dangerous stairs they built for me last summer and I am running out of time. I have left numerous messages for [redacted] at ###-###-####, and received one return voicemail about one month ago. As soon as I indicated the stairs need to be built safely, and in accordance with building code, he is avoiding my calls. I advised in my last voicemail message approximately 2 weeks ago that I would be contacting the local news and reporting the defective work if I did not receive a call back by the weekend. I did not receive a call, did send a letter to Channel * News and have not received a response.

I paid $700 for shoddy work and I as well as my dog and guests at my home have fallen on these stairs multiple times. I am a single homeowner, and have a limited income so I can't afford poor workmanship. The stairs I got are worth approximately $200, so I was greatly overcharged for the product I received as well. The stair treads lean down on an angle, and are spaced too far apart, and the stringers are also too far apart according to another contractor that was at my home recently. I have been told I would not be able to sell my home with the stairs the way they are. I am hoping you can help me hold this contractor accountable for his work so I can finally safely have people over to my home and relax on my patio with me. I have postponed having any gatherings at my home because I am afraid someone will fall and I will get sued.

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Description: CONCRETE CONTRACTORS

Address: 7 Lakewood Dr, Orchard Park, New York, United States, 14127

Phone:

+1 (716) 677-4120
+1 (716) 998-4120
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