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B & B Cycle Reviews (4)

Complaint: [redacted]
I am rejecting this response because:The rat was never removed, we kicked it off the patio the 4th day. The 5th day the pest control came, we told them what happened and they were shocked as well. That is a terrible hazard to keep on a patio of a family apartment. I believe lying to your residents that you would take care of it and then rejecting the conversation completely is also an act that shouldn't be taken lightly.
Regards,
[redacted]

The rat was removed once it was brought to our attention. My apologies you had to see a dead rat. We had three rat exterminations in building 7. We also had a building contractor seal up all holes in the building to prevent animals from going into the building. We also added in bait stations to kill off anymore that may be outside.

We do have water shut off's at Stassney due to high pressure from the city of Austin. We had water turned off from 3 pm to 8 am on the 22nd. It was a main pipe under a transformer and side walk that cracked. We have replaced our pressure valve as of today which has reduced the pressure to help...

with the major blow outs we have had. All of the ac calls were taken care of in a timely manner when she called them in. One was taken care of after house less than an hour from when she came into the office to inform us of her ac issue. The unit was replaced 6 months ago and is in good working order. The cause of the ac not working was a dirty filter. We adviced the resident to change this monthly.

Complaint: [redacted]
I am rejecting this response because:Although there is some explanations for some issues there is still no reasonable comments on the flea infested dead rat that sat on my patio for four days not even 10 feet from where a 5 month old infant sleeps. That should be enough to have the management kept an eye on.
Regards,
[redacted]

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Address: 2407 S 13th St, Norfolk, Nebraska, United States, 68701-6623

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