Both technicians who worked on my boat told me they didn't know what was going on and were fixing it on their own time and there would be no charge because they knew it was working and now is not Questioning my integrity is both unprofessional and basically makes my point What I ACTUALLY said was only two companies have worked on my boat since I did NOT say that I did not have any work done on it It was properly maintained and stored There is no legal basis for this claim I just want it on the record that this business is attempting to charge me for making my boat worse The fact that my boat is worse can be confirmed by the salesman selling my boat He knew it how it was running as he drove it often He greatly apologized for the referral
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The response is correct the company did refund my down payment and first monthly paymentHowever; my credit is left with hard inquires a loan payoff (which doesn't positively affect my credit) These two factors have negatively impacted my overall credit score and are hindering my from purchasing a new motorcycle elsewhereThe dealership showed wrecklessness and unprofessionalism when they sold a motorcycle without a title Regards, [redacted] ***
This is not the first time that customer's do not like the synopsis on what it takes to fix their engine properly We are Authorized Mercury Marine Dealer & Volvo Penta Dealer & have a lot of experience on handling such problems I do not believe the Revdex.com believes that we told Mr [redacted] that any of this work was for free Mr [redacted] is lying We are there to help but do not work for freeHe said he has not had a service since 2004, years He also has a blown Generator & his Tranny is also whining He has many more problems than what he is trying to get out of paying for here Mr [redacted] stated we were not working on his boat on said date Our Service Manager took a picture of our Technician in his boat engine compartment with the date and time Mr [redacted] will have a hard time arguing this fact in front of a Judge Our signed contract states he has days to pay his bill-that he is responsible for paying any fees incurred in settling this debt with us Also, Mr [redacted] is making payments to the bank on this boat, so, we haven't decided yet whether we are to place a lien on his boat, or file in Civil Court We will also be informing the various credit agencies on his tardiness of payment Mr [redacted] still has approximately days left to pay his bill in full before we start reimbursement proceedings We would much rather settle this with Mr [redacted] through the Revdex.com, rather than having Mr [redacted] and ourselves putting out more money to take this matter to Court Bodnar Boat Works stands by the work we do and, if there are any problems with any of our customer's, we have always, and will always try to take care of them to the best of our ability We have already put our best foot forward and have not charged Mr [redacted] lake trip fees for technicians, which equals hours labor at $per hour, which equals $516.00, which was discounted off of his final bill We can Email picture and/or signed Contract up the Revdex.com's request
In regards to the complaint assigned ID# [redacted] Due to the lack of us being able to get the original title for motorcycle in which would allow the registration to be validMr [redacted] was given a full refund in the amount he had paid for the Dyna SwitchbackIn addition we also personally went and picked up the motorcycle from his residence
Both technicians who worked on my boat told me they didn't know what was going on and were fixing it on their own time and there would be no charge because they knew it was working and now is not Questioning my integrity is both unprofessional and basically makes my point What I ACTUALLY said was only two companies have worked on my boat since I did NOT say that I did not have any work done on it It was properly maintained and stored There is no legal basis for this claim I just want it on the record that this business is attempting to charge me for making my boat worse The fact that my boat is worse can be confirmed by the salesman selling my boat He knew it how it was running as he drove it often He greatly apologized for the referral
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The response is correct the company did refund my down payment and first monthly paymentHowever; my credit is left with hard inquires a loan payoff (which doesn't positively affect my credit) These two factors have negatively impacted my overall credit score and are hindering my from purchasing a new motorcycle elsewhereThe dealership showed wrecklessness and unprofessionalism when they sold a motorcycle without a title Regards, [redacted] ***
This is not the first time that customer's do not like the synopsis on what it takes to fix their engine properly We are Authorized Mercury Marine Dealer & Volvo Penta Dealer & have a lot of experience on handling such problems I do not believe the Revdex.com believes that we told Mr [redacted] that any of this work was for free Mr [redacted] is lying We are there to help but do not work for freeHe said he has not had a service since 2004, years He also has a blown Generator & his Tranny is also whining He has many more problems than what he is trying to get out of paying for here Mr [redacted] stated we were not working on his boat on said date Our Service Manager took a picture of our Technician in his boat engine compartment with the date and time Mr [redacted] will have a hard time arguing this fact in front of a Judge Our signed contract states he has days to pay his bill-that he is responsible for paying any fees incurred in settling this debt with us Also, Mr [redacted] is making payments to the bank on this boat, so, we haven't decided yet whether we are to place a lien on his boat, or file in Civil Court We will also be informing the various credit agencies on his tardiness of payment Mr [redacted] still has approximately days left to pay his bill in full before we start reimbursement proceedings We would much rather settle this with Mr [redacted] through the Revdex.com, rather than having Mr [redacted] and ourselves putting out more money to take this matter to Court Bodnar Boat Works stands by the work we do and, if there are any problems with any of our customer's, we have always, and will always try to take care of them to the best of our ability We have already put our best foot forward and have not charged Mr [redacted] lake trip fees for technicians, which equals hours labor at $per hour, which equals $516.00, which was discounted off of his final bill We can Email picture and/or signed Contract up the Revdex.com's request
In regards to the complaint assigned ID# [redacted] Due to the lack of us being able to get the original title for motorcycle in which would allow the registration to be validMr [redacted] was given a full refund in the amount he had paid for the Dyna SwitchbackIn addition we also personally went and picked up the motorcycle from his residence