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B & B Movers Reviews (2)

Review: The address is unknown as it is not listed on the business card. Also, I was not given an invoice showing the charges. B&B Movers in Sacramento, CA advertises on Craigslist & claims to be Faith based, Best Prices, Discounts-Seniors/Military. The owner, [redacted] assured me that a 17' truck was adequate but it was too small & I was charged for a trailer rental. Even with the truck, trailer & 2 cars, some of my belongings (approx. value $200) were left behind. I was quoted a $600 moving fee but was charged $1102 as it took much longer to load up th e truck, rent the trailer, load it up & drive to the bay area. Upon arriving to the destination, my bed frame was put together with a piece missing & I was not told. Another item was damaged but she didn't offer to pay for it. The movers stacked my boxes & belongings to the ceiling, drawers were not put into the filing cabinet as were the shelves not placed in the bookshelf. The sofa was standing upright, on one end. Anyway,it was about 3 a.m. when they finished unloading the truck. We were all exhausted & after I paid her, she said she would send me the invoice the next day. It's been over a month & I have not received an invoice showing the charges, and Ms. [redacted] or the movers won't answer my calls. So, I have been emotionally distraught feeling scammed & not knowing what I was charged for. Ms. [redacted] scams seniors on Craigs List & should be stopped before innocent victims are also scammed. She said that 60% of her business is from Seniors. I have notified Sacramento PD, Craigslist, U-Haul & BofA where she cashed my check. I know I am not at fault because before the move, I asked her if she wanted a list of my items to see what size truck was needed. She said it wasn't necessary that a 17' truck was big enough. She frequently changes her listing on Craigslist so as not to get caught, but she does have a contract with U-Haul so it shouldn't be difficult to track her down.

Desired Settlement: DesiredSettlementID: Refund

I was given a $600 moving quote & am requesting a $900 settlement since I was charged $1102. I am dissatisfied with the overall service & have not been given an invoice. Ms. [redacted], owner of B&B Movers, rented a 17' truck, which caused all the problems. Loading took longer trying to fit it all in, plus trailer rental time & many belongings left behind had to be gathered & tossed! I deducted $300 for the loss of belongings plus $100 for tips & lunch given to movers. Worse experience ever!

The address is unknown as it is not listed on the business card. Also, I was not given an invoice showing the charges. B&B Movers in Sacramento, CA advertises on Craigslist & claims to be Faith based, Best Prices, Discounts-Seniors/Military. The owner, [redacted] assured me that a 17' truck was adequate but it was too small & I was charged for a trailer rental. Even with the truck, trailer & 2 cars, some of my belongings (approx. value $200) were left behind. I was quoted a $600 moving fee but was charged $1102 as it took much longer to load up th e truck, rent the trailer, load it up & drive to the bay area. Upon arriving to the destination, my bed frame was put together with a piece missing & I was not told. Another item was damaged but she didn't offer to pay for it. The movers stacked my boxes & belongings to the ceiling, drawers were not put into the filing cabinet as were the shelves not placed in the bookshelf. The sofa was standing upright, on one end. Anyway,it was about 3 a.m. when they finished unloading the truck. We were all exhausted & after I paid her, she said she would send me the invoice the next day. It's been over a month & I have not received an invoice showing the charges, and Ms. [redacted] or the movers won't answer my calls. So, I have been emotionally distraught feeling scammed & not knowing what I was charged for. Ms. [redacted] scams seniors on Craigs List & should be stopped before innocent victims are also scammed. She said that 60% of her business is from Seniors. I have notified Sacramento PD, Craigslist, U-Haul & BofA where she cashed my check. I know I am not at fault because before the move, I asked her if she wanted a list of my items to see what size truck was needed. She said it wasn't necessary that a 17' truck was big enough. She frequently changes her listing on Craigslist so as not to get caught, but she does have a contract with U-Haul so it shouldn't be difficult to track her down.

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Description: Movers

Address: 2353 Northrop Ave Apt 110F, Sacramento, California, United States, 95825

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