B & B Mower Service Inc.

Review: I both a [redacted] mower lest then two years ago with a two year warranty. I've contacted [redacted] about replacing my mower due to the numbers problems with this model and I was told my [redacted] that my only recourse was to take it to a [redacted] dealer for repairs only due to the fact that they would not replace the mower only repairs. So I have taken it to B&B mowers six different times trying but falling to repair this mower. They keep telling me different reasons thy it not working but the bottom line is I'm with out a mower for up to two to three weeks at a time.Desired Settlement: I researched this mower in magazines and with friends and I still think it can be a good mower just not this one for what ever reason. I would just like to get a mower that I can use all summer long with out having to borrow from all my friends to mow my own lawn.

Business

Response:

In response to the repair issue complaints, I have pulled the work order records on this

mower and have listed below.

I both a [redacted] mower lest then two years ago with a two year warranty. I've contacted [redacted] about replacing my mower due to the numbers problems with this model and I was told my [redacted] that my only recourse was to take it to a [redacted] dealer for repairs only due to the fact that they would not replace the mower only repairs. So I have taken it to B&B mowers six different times trying but falling to repair this mower. They keep telling me different reasons thy it not working but the bottom line is I'm with out a mower for up to two to three weeks at a time.