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B & B Scales, Inc.

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B & B Scales, Inc. Reviews (2)

Complaint: ***
I am rejecting this response because:
Regards,
*** ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed AnsweredIt is a matter of fact there was no hurricane in the central Texas area during the time period the seller refers toThere was rainThe scale was set in our yard on pallets so as to be out of the mud. I told the seller that the scale was flimsy when we got it home and unsafe to useHis response was too bad he does not warranty the ability of his scale to control animalsHis first response on the welds failing while sitting with no usage or stress was that he would give me a letter telling my insurance company that the scale was damaged by lightningThat was not the case and would have been fraudulent to have claimed so. After disabusing him of the notion that we would not be attempting to cheat my insurance carrier he moved on to say that outdoor storage of the scale was extreme neglectAs a piece of information - every cattle scale I have ever seen on a farm is stored outdoorsIf his product cannot stand up to being stored outdoors and is too flimsy to use with cattle as it is stated on his website then it is unsuited for any use. The seller did offer to weld it if I hauled it back or paid to truck it to New MexicoThe purchase price of the scale was $For me to pay to truck it or take time off of work and drive it back to him It seems more than likely given the shoddy construction employed originally would not be suddenly rendered adequate to the intended usage of the scale - which is to weigh animals that are thousands of poundsThe cost of doing this would be a large percentage of the purchase price and the item would still be unusable. It is not hard to find links on the internet by other folks that have been stung by doing business with B&BI have a complete email thread where his responses and attempt to charge my insurance company in order to evade responsibility for his poorly constructed product are documented.If all of this makes me a complainer - so be itI spent $plus expenses and time off from work for myself and my son to go and get this item and it was not usable.***

This gentleman has been blathering on about this scale for over a year. He left it out in his pasture during a hurricane. We offered to fix it for free and he refused. We offered to support his claim against his insurance company and he refused. Not much else we can do. Some people would just rather...

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Address: 5312 Rio Bravo Dr Ste 9, Santa Teresa, New Mexico, United States, 88008-9210

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