B & B Wholesale Metals Reviews (1)
B & B Wholesale Metals Rating
Description: Roofing Materials, Siding Materials
Address: 186 SR 207, East Palatka, Florida, United States, 32131
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www.bbmetals.net
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This company has absolutely horrible customer service. My fiance and I spent $4000.00 on metal for our roof. [redacted] that works for them did the cad drawing for us but did it incorrectly. She only measured from one ridge line all the way around the house instead of measuring from both ridge lines. So 12 pieces of our metal was to short. When it was brought to her attention she refused to accept the fact that she screwed up until our roofer went down and explained to to her. We then got ahold of the boss [redacted] whom said he would correct the situation and order us our correct size metal we needed. Then [redacted] called us 2 days later and argued with us about this after he boss had already said he would correct the situation. Then she proceeded to lie to her boss that we threatened a lawsuit when we didn't. I mean seriously why would we threaten a lawsuit when [redacted] said he would correct the situation. [redacted] lied so she didn't get reprimanded for her mistake. So [redacted] told us that he didn't want our business and was not going to correct the situation. My fiance and I then had to go to another metal store and spend over $700.00 to correct their mistake. I DO NOT recommend them at all!!!