B C & R Storage Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Both the cabinet shelf & door were replaced on Monday, Jan23, 2017.Mr [redacted] ***, Jrsigned-off on the Service Request that was created for these issues.The Service Request ticket with Mr***'s signature is attached (SR [redacted] ).If further information is needed, please contact me.Kindly, [redacted] LENNAR San AntonioCustomer Care Coordinator [redacted]

[redacted] , I already responded in your system yesterday All work has been complete and the customer care ticket has been signed off by the buyer

The Landscaping company did not have time to schedule last Week and it is supposed to be installed this Week.The Area Manager [redacted] ***, said he left a message that it would be schedule for this Week.Your doors are on order and paint on window sills and shelves will be re-paintedThe Customer Care Rep., [redacted] will be setting that up with the homeowner

Complaint: [redacted] I am rejecting this response because: this has been thier response in the past with no resolveHere we are months later and still in the same place Regards, [redacted]

To whom it may concern,Lennar has been in contact with the homeowner and is installing a French drain for the drainage issueAlso, Installing new doors and using a different paint for the shelves and window sills.Thank you