This customer billing error was corrected immediately after notified by the customer. Customer is refunded the amount billed incorrectly and this issue is resolved on our end. Sorry for any inconvenience to the customer.
Hello [redacted]
I have received your request and please contact me (Jim M. -General Manager) to resolve the issue. I will help you process, please email me at [redacted]r you can reach me at [redacted]
I regret you had not received resolution promptly and...
apologize for your inconvenience.
Sinerely,
Jim
Jim M. - General Manager
I reviewed the response made by the business in reference to complaint ID [redacted] and find the resolution is satisfactory to me.
This customer billing error was corrected immediately after notified by the customer. Customer is refunded the amount billed incorrectly and this issue is resolved on our end. Sorry for any inconvenience to the customer.
Hello [redacted]
I have received your request and please contact me (Jim M. -General Manager) to resolve the issue. I will help you process, please email me at [redacted]r you can reach me at [redacted]
I regret you had not received resolution promptly and...
apologize for your inconvenience.
Sinerely,
Jim
Jim M. - General Manager
I am rejecting this response because:The money has still not been credited to my account as of today. I will check Monday and update this status.