B & G Lawn Care Inc

When I met this customer we talked about her yard and the items she wanted done to it. I gave her a price for the project and told her we could complete it with in her time frame. we broke it up in multiple phase in order it complete it.  After that day I received multiple phone calls on my...

work number and cell phone along with e-mails with changes and additional items of work to be done. I power washed her driveway for a charge. I power washed her statue and did not charge her for that. Originally the bushes and trees that got cut down and some trimmed  was going to be put in her wooded area on the property. After one of those phone calls she asked if we could chip the up and make mulch for her to use on the property. I did that for her. As far as the faucet she told me what she wanted to accomplish at the front of the house I made a suggestion she asked if I could get the part. After I got the part and installed it she sent a e-mail saying it is not what she wanted and said she would get it her self. When I went to her house it clean a couple paint smears from the concrete statue that I painted and to give her the invoice. I showed her the faucet extention the I installed and how it swiveled then she was pleased with it. I decided at that time to discontinue work with her. After explaining that she asked if I wanted her to go inside and write a check I said no you can mail it when you have time then she walk in her house and slammed the front door. I can not work with someone who is going to change the scope of the project repeatedly after we agreed on a price and a deadline. How she came up with the last payment is unclear. I have pictures of before and after each step of the project. There are a lot of them so you needed I will submit them if requested.