B Golden Tan

I still feel the business misleads their customers. Nowhere in the agreement did it state that my membership would continue. It states that the customer will agree to pay their 3 month membership. It should not say 3 month membership if it never ends. Also I would like to note that when I asked to... speak to a manager, the woman at the desk would not let me speak to a manager and told me they wouldn't even consider giving me a refund. That is very bad business and I don't want any other person to go through what I did. They need to better advertise instead of tricking their customers to continue paying them and then not give them a refund when asked. This business is disgusting and is taking peoples money. Complaint: [redacted] I am rejecting this response because: Regards, [redacted]

I still feel the business misleads their customers. Nowhere in the agreement did it state that my membership would continue. It states that the customer will agree to pay their 3 month membership. It should not say 3 month membership if it never ends. Also I would like to note that when I asked to...

speak to a manager, the woman at the desk would not let me speak to a manager and told me they wouldn't even consider giving me a refund. That is very bad business and I don't want any other person to go through what I did. They need to better advertise instead of tricking their customers to continue paying them and then not give them a refund when asked. This business is disgusting and is taking peoples money. 
 Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]