We were thrust into the health care system years ago We have dealt with [redacted] wheelchair , [redacted] medical and fonte medicalWe have to say that Fonte is the worstThere is no customer service, it’s hard to get anyone to assist you, and then call back with an answerI can’t even imagine how they are still in businessEven going directly to the store, the people working there were to busy talking to each other than helping the people in the storeI would absolutely stay away from them
MY illness require me to use an electric scooterI purchased the scooter on 03-14-That same month I had my first repairThe ignition brokeIt took three months to order and replace thatJune of the scooter was working about a week then battery would not charge because water got in it At that time I was asking them to change /give me a new battery they refusedI was still under the store warrantyKeep in mind the manufacturer's warranty was expired since Purchased August I took the scooter on vacation, the battery stop working I had to push scooter through [redacted] in NY to get back to [redacted] months later they still won't fix my battery They are refusing to take my calls, the owner of the business, repair department said they are not helping mePoor business practice I depend on this scooter to keep my from becoming a prisoner in my own home
I received a Statement of Account, dated 2/2/for $that was shown as 91-days past due This is the first notice of any kind (Statement, bill, invoice, verbal comment or anything else) that I have ever gotten from this firm They have not provided anything to me, and I do not owe them any money
We were thrust into the health care system years ago We have dealt with [redacted] wheelchair , [redacted] medical and fonte medicalWe have to say that Fonte is the worstThere is no customer service, it’s hard to get anyone to assist you, and then call back with an answerI can’t even imagine how they are still in businessEven going directly to the store, the people working there were to busy talking to each other than helping the people in the storeI would absolutely stay away from them
MY illness require me to use an electric scooterI purchased the scooter on 03-14-That same month I had my first repairThe ignition brokeIt took three months to order and replace thatJune of the scooter was working about a week then battery would not charge because water got in it At that time I was asking them to change /give me a new battery they refusedI was still under the store warrantyKeep in mind the manufacturer's warranty was expired since Purchased August I took the scooter on vacation, the battery stop working I had to push scooter through [redacted] in NY to get back to [redacted] months later they still won't fix my battery They are refusing to take my calls, the owner of the business, repair department said they are not helping mePoor business practice I depend on this scooter to keep my from becoming a prisoner in my own home
I received a Statement of Account, dated 2/2/for $that was shown as 91-days past due This is the first notice of any kind (Statement, bill, invoice, verbal comment or anything else) that I have ever gotten from this firm They have not provided anything to me, and I do not owe them any money