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B & L Homes & Construction, Inc.

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B & L Homes & Construction, Inc. Reviews (2)

[redacted] had filed a fraudulent charge with her bank about her purchase with us. The bank contacted us requesting any documentation that we had. We sent her bank all the documentation that we had for their review. [redacted] bank originally refunded her the money while they reviewed the documents we had sent them. They deemed [redacted] purchase as non-fraudulent and took that money back out of her account. Indiana Alarm did not recharge her account and has not recharged her account.

In regards to [redacted] complaint, we did in fact resolve the problem with the camera with a simple reboot. The camera was working after we fixed it through when Mrs. Evans canceled her service. I've attached the signed work order showing that work was done to the satisfaction of [redacted] The 3...

day cancellation period only applies to monitoring services, which were cancelled, and does not apply to purchased equipment. Daisy has been refunded the $8 for monitoring that she was charged since she did cancel within that 3 day period. I've attached emails showing that [redacted] refused the equipment refund and she decided to keep the camera as a deterrent, which we allowed her to do.

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