I was solicited by an employee of BLP studios in Las Vegas NV on 02/09/2014 for the purpose of taking photo graphs of my daughter at a Gymnastics event. I was told I would receive, in 4-6 weeks, a copy of the photographs taken at the event and that I would be able to download the photo's to a memory stick so that we could print these photos out at a later time at a place of our choosing. This cost $ 99.99. When I received the photos (I had to call them to actually get them,), the photos then led me to another link where if I wanted to print the photos it would cost me additional money. For example $ 23.00 for a 5x 7 photo.
Prior to the purchase the sales associate and I discussed at length any further charges and none where mentioned, they assured me that I would be able to print the photos that I liked. If they had been more truthful and told me of any additional fees or that all prints would of course have their "copy right " on there we would not have ordered. Or at the very basic have the additional fees listed at the booth, or on the order this would be a different issue.
Desired Settlement: Full refund, better training of employees