B Loftin Cosmetics Reviews (3)
On Fri, Jul 26, 2013 at
12:33 PM, [redacted] <[redacted].com> wrote:
I left a message on 859-371-0120 but no response.
I am responding to your letter of June 28, 2013.
I would like to try your new product as stated.
*Would like to contact B Loftin Cosmetics.
Desired Settlement: see above
We returned her call and left a message the same day, 7/26 at 12:40pm ; the second attempt was a busy signal. We have since connected and shipped the samples she requested.
DO NOT DO BUSINESS WITH THIS COMPANY!
Ordered an [redacted] lipstick by name. Received a color not even close to the shade requested.
When I complained the woman was rude and stated the [redacted] colors were not consistent, and said that the most she could do would be to provide a store credit. So I went to the website and found a magic mitt and 2 sample lipsticks to exchange for the order.
I received the mitt but the two sample lipsticks were not in the colors requested. They sent a clear and a brown, I requested pink shades. They simply stated that they were out of the shades requested, so instead of contacting me, decided to substitute their choices.
I won't call back or ever do business with them again!