B & M Auto Collision Center

Initial Business Response / [redacted] (1000, 8, 2014/09/19) */ The Power of Attorney the customer was asked to sign is standard as soon as an insurance company is involved with the claim; giving us authorization to receive payment pertaining to the specific claim number and the insurance only pays for services we performed (it doesn't mean all checks from this claim)In this situation it would be for the check the insurance would issue for the original tow, storage, and administration SecondlyIt is company policy and for the customer's security, that they sign releasing the car from our facility

Initial Business Response /* (1000, 8, 2014/09/19) */
The Power of Attorney the customer was asked to sign is standard as soon as an insurance company is involved with the claim; giving us authorization to receive payment pertaining to the specific claim number and the insurance only pays
for services we performed (it doesn't mean all checks from this claim)In this situation it would be for the check the insurance would issue for the original tow, storage, and administration
SecondlyIt is company policy and for the customer's security, that they sign releasing the car from our facility

Initial Business Response /* (1000, 8, 2014/09/19) */
The Power of Attorney the customer was asked to sign is standard as soon as an insurance company is involved with the claim; giving us authorization to receive payment pertaining to the specific claim number and the insurance only pays for...

services we performed (it doesn't mean all checks from this claim). In this situation it would be for the check the insurance would issue for the original tow, storage, and administration.
Secondly. It is company policy and for the customer's security, that they sign releasing the car from our facility.

Initial Business Response /* (1000, 7, 2014/03/03) */
We had arranged an inspection with the customer's insurance, State Farm, and the customer, per State Farm they denied the customer's requests based on the fact that the vehicle had faulty prior work done by a different facility. We fix...

vehicles per insurance guidelines, and in this situation State Farm determined we were not responsible, and that the issue the customer was claiming was from prior work done to the Versa. If you have any questions please contact State Farm at XXXXXXXXXX and reference claim number XXXXXxXXXXX.