B M L Builders Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

RE: ID# [redacted]Dear Ms. [redacted]The store manager contacted to the customer directly on August 2nd and this complaint has been resolved. We determined that the customer's original complaint was mishandled at store level. Although we do have a no return policy in place on tobacco products, there are...

exceptions and this instance would qualify as such.We apologized to the customer for what had happened and refunded the total cost of the product totaling $17.08, and included a SHOP 'n SAVE gift card for the customer's inconvenience.If you should need any clarification regarding this complaint, please contact me at the above phone number.Sincerely,Joe A[redacted] General Manager