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Review: Went to BP gas station today to return a single bag of Doritos today. I roommate bought picked them up for me (I asked him to grab them at a gas station because half the time gas station chips/milk are bad or stale) and he did it anyway. I opened one bag last night, ate some, and sure enough they were stale!When I went back to the gas station to return them, the manager refused utterly. He also laughed at me and mocked me for wanting to return them. When I asked for the customer service number, he flat out refused to give it to me twice. It was not posted ANYWHERE at the gas station I could find, even though it was supposed to be posted clearly. When I pointed out that I could just look it up at home, he said [redacted]" and laughed at me again. At this point, I was so insulted I took my phone out to snap a picture to make sure he would be responsible, and he laughed again, smiled for the c**era, and gave me a thumbs up.When I called customer service when I got home, they asked what resolution I would like, I asked for a phone call back from a supervisor explaining the issue is resolved. They offered me a $10 gift card, I refused outright and explained that I did not want any free money or gift cards, just not to spend my money with them. They left me with the impression I was getting a phone call, which I never got. When I called back, they gave me some bull about 3-5 days, and an operator on the phone lied to me about the availablility of a supervisor for over 5 minutes. I spoke with operator [redacted]y, the supervisor for customer relations also spoke with me and made no effort to resolve my issues.Desired Settlement: REFUND!!!!!

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Description: Service Stations - Gasoline & Oil

Address: 6135 Montgomery Road, Cincinnati, Ohio, United States, 45213


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