[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I have not been in contact with the General ManagerI will provide the original [redacted] which was given to me by the sales man to the dealership if necessaryIn addition, I have pictures and statements from [redacted] where they specifically point out the damages prior to repairing the scratches (I will bring any original document)The vehicle was repaired, based on what I was told by an employee at BMW, at one of [redacted] repair shop Regards,
I have spoken to Mr [redacted] and have sent him an email with the following message to address his concernsWilliam, I was unable to reach you when I called, so I decided to email you what we were told by the shop foreman at Advantage BMW Midtown regarding the programming they completed on your vehicle The programming was to accommodate BMW’s oil service interval change from 15,to 10,milesThis is the same programming we completed at the time of the Ncampaign repair, which was confirmed by BMW NANo programming was done to correct any performance issues and no internal DME drivetrain malfunction performance faults were present at the time of their programming I’m not sure what was communicated to you by Advantage’s service advisor, but the Ncampaign programming completed by both stores was to address the oil service interval change from 15,to 10,miles only Please call me at your earliest convenience to discuss Regards, RJL
I have let voice mail messages for MsPatrick, but have not had the opportunity to speak to her It appears based upon the complaint that her issue really is with Bemer Motor Cars, but I am willing to help in any way that I canRandy JL [redacted] GMBMW of Houston North
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards,
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I have not been in contact with the General ManagerI will provide the original [redacted] which was given to me by the sales man to the dealership if necessaryIn addition, I have pictures and statements from [redacted] where they specifically point out the damages prior to repairing the scratches (I will bring any original document)The vehicle was repaired, based on what I was told by an employee at BMW, at one of [redacted] repair shop Regards,
I have spoken to Mr [redacted] and have sent him an email with the following message to address his concernsWilliam, I was unable to reach you when I called, so I decided to email you what we were told by the shop foreman at Advantage BMW Midtown regarding the programming they completed on your vehicle The programming was to accommodate BMW’s oil service interval change from 15,to 10,milesThis is the same programming we completed at the time of the Ncampaign repair, which was confirmed by BMW NANo programming was done to correct any performance issues and no internal DME drivetrain malfunction performance faults were present at the time of their programming I’m not sure what was communicated to you by Advantage’s service advisor, but the Ncampaign programming completed by both stores was to address the oil service interval change from 15,to 10,miles only Please call me at your earliest convenience to discuss Regards, RJL
I have let voice mail messages for MsPatrick, but have not had the opportunity to speak to her It appears based upon the complaint that her issue really is with Bemer Motor Cars, but I am willing to help in any way that I canRandy JL [redacted] GMBMW of Houston North
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards,
The customer is being reimbursed $to address their concerns [redacted] BMW of Houston North