I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below 1) Placement of portable basketball goal in front of any property in [redacted] is clearly in violation of HOA rules The issue here is lack of enforcement of the rules by Raines property management in a timely manner The vague response is not reassuring to those of us who abide by the HOA rules, and does not disclose any deadline or course of action to remedy the situation.2) More importantly, the safety of the children who continue to use the basketball goal on the side walk less than few feet away from our well traveled road by residents and numerous construction vehicles are compromised It is natural reaction for kids to chase the bouncing ball off of the basketball board I have witnessed kids chasing the basketball across the road causing dangerous situation to themselves and the drivers who are surprised by sudden appearance of kids running across the road to catch their basketball I have cell phone pictures of the described situation and am happy to provide that upon request It is the responsibility of Raines property management to take a swift action and protect the residents and children of this community before an unfortunate accident occurs.I expect that Raines property management to take this matter seriously and do not delay the HOA rule enforcement more than the sixty days they have delayed in taking action already The sidewalk placement of basketball goal is too dangerously close to the main community road and it deserves prompt attention for the safety of all [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below No I do not accept the company's explanationThere is one small sign on [redacted] regarding Towing on this propertyThis sign is nowhere near the parking lot which our vehicle was towed fromI will be happy to provide pictures of this lack of signageI reiterate that this towing policy is nothing but a scam to enrich the tow company as well as the property management group.No I did not previously apply for a permit to park for minutes as I was never even aware of the sign Regards, [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.According to Virginia law, VaCode Ann§§ 55-248.33, 55-if I give notice that I need to break the lease, the leasing agent is responsible for finding another renter as soon as possible and my obligation is only for the months not rented (Virginias mitigation of damages clause) I have given notice that July will be my last month and have paid $for advertising to the rental companyI feel months is more than fair to find a renter especially with an inflated cost of $to advertise All I am asking is for the company that I and my wife have dealt with for eight years is to treat us fairly When a man realizes the American dream by purchasing a home, the last thing he should expect is for the company he has done business with for so long to want to push him down in the dirt Regards, [redacted] ***
Thank you for bringing this dispute to our attention I apologize for the delay in getting back with you, but as promised we have carefully reviewed the complaint After considering your letter and looking in detail at your claim, we believe you are correctAs stated in your letter, the painting was incorrectly distributed by us between the resident and the owner of the property Therefore, we will be issuing a refund check in the amount of as requested.Raines Property Management takes our fiduciary responsibility in handling security deposits correctly very seriouslyWe try to be very diligent in the distribution of funds and take the review process equally serious In this circumstance, we will be sending the refund out within the next few days Thank you for your residency with us and your patience as we worked through your issue to reach a fair and equitable solution
Mr [redacted] entered into a contract and we are adhering to the terms of the contract
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below 1) Placement of portable basketball goal in front of any property in [redacted] is clearly in violation of HOA rules The issue here is lack of enforcement of the rules by Raines property management in a timely manner The vague response is not reassuring to those of us who abide by the HOA rules, and does not disclose any deadline or course of action to remedy the situation.2) More importantly, the safety of the children who continue to use the basketball goal on the side walk less than few feet away from our well traveled road by residents and numerous construction vehicles are compromised It is natural reaction for kids to chase the bouncing ball off of the basketball board I have witnessed kids chasing the basketball across the road causing dangerous situation to themselves and the drivers who are surprised by sudden appearance of kids running across the road to catch their basketball I have cell phone pictures of the described situation and am happy to provide that upon request It is the responsibility of Raines property management to take a swift action and protect the residents and children of this community before an unfortunate accident occurs.I expect that Raines property management to take this matter seriously and do not delay the HOA rule enforcement more than the sixty days they have delayed in taking action already The sidewalk placement of basketball goal is too dangerously close to the main community road and it deserves prompt attention for the safety of all [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below No I do not accept the company's explanationThere is one small sign on [redacted] regarding Towing on this propertyThis sign is nowhere near the parking lot which our vehicle was towed fromI will be happy to provide pictures of this lack of signageI reiterate that this towing policy is nothing but a scam to enrich the tow company as well as the property management group.No I did not previously apply for a permit to park for minutes as I was never even aware of the sign Regards, [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.According to Virginia law, VaCode Ann§§ 55-248.33, 55-if I give notice that I need to break the lease, the leasing agent is responsible for finding another renter as soon as possible and my obligation is only for the months not rented (Virginias mitigation of damages clause) I have given notice that July will be my last month and have paid $for advertising to the rental companyI feel months is more than fair to find a renter especially with an inflated cost of $to advertise All I am asking is for the company that I and my wife have dealt with for eight years is to treat us fairly When a man realizes the American dream by purchasing a home, the last thing he should expect is for the company he has done business with for so long to want to push him down in the dirt Regards, [redacted] ***
We have notified the owner of the property who has up the goal up and are working through the process required process to resolve the issue
Thank you for bringing this dispute to our attention I apologize for the delay in getting back with you, but as promised we have carefully reviewed the complaint After considering your letter and looking in detail at your claim, we believe you are correctAs stated in your letter, the painting was incorrectly distributed by us between the resident and the owner of the property Therefore, we will be issuing a refund check in the amount of as requested.Raines Property Management takes our fiduciary responsibility in handling security deposits correctly very seriouslyWe try to be very diligent in the distribution of funds and take the review process equally serious In this circumstance, we will be sending the refund out within the next few days Thank you for your residency with us and your patience as we worked through your issue to reach a fair and equitable solution