B-Rich Discount Auto

B Rich Discount Auto*** * *** ***Arlington, TX 76012*** ***Monday, May 1, 2017Revdex.com Corporate OfficeLa Posada DriveAustin, TX 78752To whom it may concern:This letter is regarding complaint ID# *** received by mail on May 1, The complaint has been reviewed and a detailed
description of the customer’s account along with the reasons that required us to repossess collateral from the customer are as follows:Customer was behind on retail installment contract paymentsCustomer did not provide insurance coverage for collateralCustomer Info:Customer * *** *** ** *** ***Arlington, TX 76010 Account # ***Summary:On 1/13/2017, *** *** (customer) purchased a vehicle through a retail installment contractThe primary terms of the contract were to make payments on the date required by the installment contract and to provide insurance for the vehicleThe customer’s first payment was due on 1/20/This payment was not madeAs detailed in the spreadsheet below, the customer’s account has been past due throughout the life of the contractAttempts to get the customer current were painstakingly made but with no success.Regarding insurance coverage, the customer had provided proof of insurance two separate times, which were shortly cancelled due to either cancellation or non payment. In short, The B Rich Discount Auto team made every effort and we feel like we went way beyond what was necessary to help out the customerDue to non payment and no insurance coverage, we were left with no choice but to repossess collateral and close the accountThe due dates and payment dates are listed belowIf you need further details for this account, please feel free to contact us.Sincerely,*** ** ***