"B" Safe Locksmith

This is Dale From B Safe Locksmiths I was on vacation during this work requested of customer locked out, my tech went onsite but was unable to get customer in we normally drill the lock open but as my tech was going to go to open door by drilling customers son came home, climbed in windowWe did go
out for service call, my tech was just following protocol of ticket work request, and is suppose to charge accordinging to service callI was told of situation and called *** *** and money will be refundedI also understand Mrs *** wanted to pay something but my techs cannot go against my policyThis situauation has been rectified and money will be refundedPlease call Dale W*** with any questions *** *** ***