B & Sons Lawncare & Home Maintenance

Please see the attached photos showing the condition of [redacted] **'s apartment at move out on 8/26/The Property Manager, Lauryn [redacted] , performed the move out inspection with the resident the previous day on 08/25/and informed him that there were several areas that would need to be addressed or additional move out charges would applyThe main concerns were the hole in the carpet in the living room, the broken microwave door, and the cleaning of the apartmentShe then gave the keys back to [redacted] to give him the opportunity to at least clean the apartment so he would not be charged for heavy cleaningUpon receipt of the keys on Thursday the 26th, the resident had still not attempted to clean anything in the apartmentAll the appliances in the kitchen were caked with a thick layer of grease and dustNone of the countertops, cabinets, shelving, mirrors, windows, windowsills, or ceiling fan had been wiped cleanThe carpet had not even been vacuumed so could not have been professionally cleanedPictures show heavy traffic areas, large red stains in several places, and a 5xinch hole in the living roomThe microwave door had also been broken at the bottom of the front door The service requests that [redacted] is claiming we refused to complete were reported to us approximately minutes after the move out inspection with the manager and for the exact same things he was told he would be charged forShe explained at least twice that regardless of when the microwave had been broken or if a service request had been submitted previously, he would have been charged for it either way since it was beyond "wear & tear" and tenant causedThe cost of the entire microwave was not only our cost of $260, but also cheaper than ordering the parts for the door only which is $plus taxSince the apartment was not cleaned, we gave him the 'bundled' price of $for the Express Cleaning rather than charging each individual item from the Cleaning and Damage Costs which would have been more than $ Attached are photos of the condition of the apartment, the signed Cleaning and Damage Costs that shows the breakdown of each charge for extra cleaning or repairs, the signed Inventory and Condition Form showing how the apartment was released to him on move in day 07/27/2013, and an invoice showing the cost of the microwave we replacedIf you do need additional information showing that all charges are valid, I would be happy to provide those documents to youAdditionally, I would like to please note that [redacted] was not charged for the carpet replacement, broken burners on the stove, and the repainting of the apartment so his move out balance is less than the actual expenses we incurred for his apartment

Please see the attached photos showing the condition
of *** **'s apartment at move out on 8/26/The Property Manager, Lauryn
***, performed the move out inspection with the resident the previous day on
08/25/and informed him that there were several areas that would need to
be
addressed or additional move out charges would applyThe main concerns were
the hole in the carpet in the living room, the broken microwave door, and the
cleaning of the apartmentShe then gave the keys back to *** to give him the
opportunity to at least clean the apartment so he would not be charged for
heavy cleaningUpon receipt of the keys on Thursday the 26th, the resident had
still not attempted to clean anything in the apartmentAll the appliances in
the kitchen were caked with a thick layer of grease and dustNone of the
countertops, cabinets, shelving, mirrors, windows, windowsills, or ceiling fan
had been wiped cleanThe carpet had not even been vacuumed so could not have
been professionally cleanedPictures show heavy traffic areas, large red
stains in several places, and a 5xinch hole in the living roomThe microwave
door had also been broken at the bottom of the front door
The service requests that *** is claiming we
refused to complete were reported to us approximately minutes after
the move out inspection with the manager and for the exact same things he was
told he would be charged forShe explained at least twice that regardless of
when the microwave had been broken or if a service request had been submitted
previously, he would have been charged for it either way since it was beyond
"wear & tear" and tenant causedThe cost of the entire
microwave was not only our cost of $260, but also cheaper than ordering the
parts for the door only which is $plus taxSince the apartment was not
cleaned, we gave him the 'bundled' price of $for the Express Cleaning
rather than charging each individual item from the Cleaning and Damage Costs
which would have been more than $
Attached are photos of the condition of the
apartment, the signed Cleaning and Damage Costs that shows the breakdown of
each charge for extra cleaning or repairs, the signed Inventory and Condition
Form showing how the apartment was released to him on move in day 07/27/2013,
and an invoice showing the cost of the microwave we replacedIf you do need
additional information showing that all charges are valid, I would be happy to
provide those documents to youAdditionally, I would like to please note that
*** was not charged for the carpet replacement, broken burners on the stove,
and the repainting of the apartment so his move out balance is less than the
actual expenses we incurred for his apartment