I have tried to handle the refund process several times, amicably, with the clientUnfortunately we cannot refund our product with out it being returnedThe customer has become irate and accuses us of deliberately "ripping" him off and uses profanity and slanders against me, our organization, and our staffI have offered a 100% full refund, and still do honor that, however I cannot refund a product, with out it being returnedHe has also stated that he will return our product to us if we pay for the labor to remove the transmissionUnfortunately we do not cover laborThat is clearly spelled out in our terms and conditionsI'm sorry that the customer is having a tough experience, however we have offered a full 100% refund, and he is neglecting to cooperatePlease advise how we can assist
I have tried to handle the refund process several times, amicably, with the clientUnfortunately we cannot refund our product with out it being returnedThe customer has become irate and accuses us of deliberately "ripping" him off and uses profanity and slanders against me, our organization, and our staffI have offered a 100% full refund, and still do honor that, however I cannot refund a product, with out it being returnedHe has also stated that he will return our product to us if we pay for the labor to remove the transmissionUnfortunately we do not cover laborThat is clearly spelled out in our terms and conditionsI'm sorry that the customer is having a tough experience, however we have offered a full 100% refund, and he is neglecting to cooperatePlease advise how we can assist
The client has been refunded in fullThank you, BW Auto Dismantlers