Sign in

B & W Auto Sales, Inc.

Sharing is caring! Have something to share about B & W Auto Sales, Inc.? Use RevDex to write a review
Reviews B & W Auto Sales, Inc.

B & W Auto Sales, Inc. Reviews (3)

We will not continue this tit for tat as every single time we receive an email there are different accusations.  We have a business to run that we have been running successfully for 25 years and if this customer would like to tell us what she would like for us to do without posting nasty comments all over social media for other shops in our area to forward to us we will try and help.  If not we are finished with this ridiculous notion of constantly responding to emails instead of dealing with an adult face to face.  We have no desire to hurt anyone or do anything to impact her negatively.  We can do our best to remedy this and help her to resolve this issue but not by constantly replying to emails.  If she would like to stop calling people liars and thiefs and behave in a professional manner we are more than willing to help. This will be our final response.

In response to the complaint filed against our business I have enclosed a copy of the receipt of repairs.  As you can see the ignition coil that she complained about was not 300.00 but was 112.00.  We are by no means perfect and if there was a problem with the repairs on this vehicle we...

were more than willing to help.  The customer was offered to bring her car back into our shop at no cost to her to try and see what was wrong but she had no interest in doing that and proceeded to scream at our secretary.  We have been in business for 25 years and do our best to treat our customers as we would like to be treated.  If there is anything we can do to further assist you with this complaint please let us know.

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This in regards to work not authorized done to my Subaru at this shop. I received a letter today stating this is closed. No. I did contact the Revdex.com again by phone about my dissatisfaction in this matter. Work was done and not authorized and they know it. I personally walked in the shop while they still had my car and TOLD them verbally NOT to go over 1200.00$ if so contact me. No. They just kept working on it. It went up to 1648.94$ This is unacceptable. Also upon inspection of the inside, over 5000.00 of CD's was removed from the car. If they say it was broken in to, no it was not. If it was put outside unlocked they ARE responsible. I care about the car not the theft. I am currently having the car inspected at another shop for the work performed. If it finds parts were or not replace I will be pursuing this further in court. They did work not authorized and I simply don't understand how it can be justified. They NEVER offered to check it free, just said bring it in. Sure so they can charge me more. I have recently heard some questionable things about the shop. I regret going there. I also took my Dakota there, TWICE. So it wasn't just being mad. They were told to put a starter on the truck and did NOT. Explain this? They are a very bad place, the secretary lied, she was told by me not to go above the estimate. Explain this? It will be in court if the other shop finds it wasn't repaired right and that shop had to do more work on the Subaru they messed up. EXPLAIN THIS????????????

Check fields!

Write a review of B & W Auto Sales, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

B & W Auto Sales, Inc. Rating

Overall satisfaction rating

Add contact information for B & W Auto Sales, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated