The customer did purchase a new Allegro motorhomeWe do run the generators before customers buy the RV'sWe did a thorough service check on the vehicle before they took possessionThe fluid levels are one of the many checks we do.The customer changed the oil on the generator and stated it was low on oil, we cannot verify as we didn't see the oil change or the amount collectedWe took the customer for their word and had the Onan warranty station ( [redacted] ) take a look at it to see if there were any problems or issues with the generatorThey stated it has no problems, and is operating as designed, there is no warranty replacement on it as there are no problems with the unitWe did pay for the diagnosis to satisfy the customerAttached are their findings ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***
The customer did purchase a new Allegro motorhomeWe do run the generators before customers buy the RV'sWe did a thorough service check on the vehicle before they took possessionThe fluid levels are one of the many checks we do.The customer changed the oil on the generator and stated it was low on oil, we cannot verify as we didn't see the oil change or the amount collectedWe took the customer for their word and had the Onan warranty station ( [redacted] ) take a look at it to see if there were any problems or issues with the generatorThey stated it has no problems, and is operating as designed, there is no warranty replacement on it as there are no problems with the unitWe did pay for the diagnosis to satisfy the customerAttached are their findings ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***