Flushmate appreciates receiving this complaint and the opportunity to work with the consumer to provide a fair and reasonable resolution.
After an opportunity to speak with the consumer in 09/07 of 2016, Flushmate mistakenly informed [redacted] the tank lever handle was not covered under the...
Flushmate limited warranty. Flushmate subsequently spoke with and shipped [redacted] a replacement tank lever handle no-charge as a resolution to this complaint.
Should you or your associates have any additional questions or concerns, please contact me directly.
Best Regards,
[redacted]
Manager- Consumer ServicesFlushmate
by the business in reference to complaint ID 12461823, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.thank you for everything I’ve been in contact with the business and they are a great company Regards,
[redacted]
Flushmate appreciates receiving this information on January 8, 2018 and the opportunity to work with the consumer to provide a fair and reasonable solution.After speaking with Mr. [redacted] on January 10, 2018, Flushmate confirmed that a second right hand replacement vessel was necessary, which was...
shipped the day. The customer reported that they were pleased with the solution.Flushmate's priority is customer service and satisfaction, and we will continue to work with consumers to address their concerns in a timely manner.Best regards, [redacted]Supervisor, Consumer Service
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Thank you for reaching out this morning. As we discussed, Flushmate has made two attempts to reach Mr. [redacted] and will actively continue to contact the customer.Best regards, [redacted]Supervisor, Consumer Service
Flushmate appreciates receiving
this complaint and the opportunity to work with the consumer to provide a fair
and reasonable resolution.
After an opportunity to speak
with Ms. [redacted] on March 8 of 2017, Flushmate was able
to agree on a resolution to this complaint with our customer....
Flushmate’s priority is customer
service and satisfaction, and we will continue to work with consumers to address their
problems and concerns in a timely manner.
Best Regards,
Manager - Consumer Services
Flushmate
Flushmate appreciates receiving this complaint and the opportunity to work with the consumer to provide a fair and reasonable resolution.
After an opportunity to speak with the consumer in 09/07 of 2016, Flushmate mistakenly informed [redacted] the tank lever handle was not covered under the...
Flushmate limited warranty. Flushmate subsequently spoke with and shipped [redacted] a replacement tank lever handle no-charge as a resolution to this complaint.
Should you or your associates have any additional questions or concerns, please contact me directly.
Best Regards,
[redacted]
Manager- Consumer ServicesFlushmate
Revdex.com:
I have reviewed the response made...
by the business in reference to complaint ID 12461823, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.thank you for everything I’ve been in contact with the business and they are a great company Regards,
[redacted]
Flushmate appreciates receiving this information on January 8, 2018 and the opportunity to work with the consumer to provide a fair and reasonable solution.After speaking with Mr. [redacted] on January 10, 2018, Flushmate confirmed that a second right hand replacement vessel was necessary, which was...
shipped the day. The customer reported that they were pleased with the solution.Flushmate's priority is customer service and satisfaction, and we will continue to work with consumers to address their concerns in a timely manner.Best regards, [redacted]Supervisor, Consumer Service
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Thank you for reaching out this morning. As we discussed, Flushmate has made two attempts to reach Mr. [redacted] and will actively continue to contact the customer.Best regards, [redacted]Supervisor, Consumer Service
Flushmate appreciates receiving
this complaint and the opportunity to work with the consumer to provide a fair
and reasonable resolution.
After an opportunity to speak
with Ms. [redacted] on March 8 of 2017, Flushmate was able
to agree on a resolution to this complaint with our customer....
Flushmate’s priority is customer
service and satisfaction, and we will continue to work with consumers to address their
problems and concerns in a timely manner.
Best Regards,
Manager - Consumer Services
Flushmate