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Babysitter's Unlimited

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Babysitter's Unlimited Reviews (1)

Complaint: [redacted]
I am rejecting this response because:The majority of us who went all work in the service industry and would never complain if we didn't think it was the right thing to do. We didn't complain to get free services, we spent hours of our time there to have to go the next day and get all of our polish redone. We were nothing close to loud and obnoxious, which is completely unprofessional and rude to say about customers. The only people that saw us complaining were other employees. The way the room is set up, there's no way the other clients could have seen our confrontation. Which I would think an owner, would know. Looks like that was added in to make the rebuttals look better. Also, claiming that we falsely added a complaint to make it look better is ridiculous. I'm sure if there are cameras in the building anywhere, it is clearly shown with a time lapse the amount of time my sister was given to undress BEFORE the massage, not after. You would think that if a client didn't answer when the therapist knocked they would knock again, and speak louder, not just walk in on a naked client.  Considering they know that they're undressing for a massage, which is the procedure. The $20 credit was denied due to the fact that we were disgusted with the treatment we were given, and our wish to never return to the salon again. The polish from one of the girls previous manicure wasn't completely cleaned off, so the girl just painting over it, made her nails look dirty. That is why she complained. We did not complain for 20 minutes. When we first showed all of our nails, the owner showed my nails to the receptionist and said this is what I'm talking about, what I told you earlier, as if they knew the girls weren't capable of performing the service. We would have loved to have gotten our nails redone, properly, but we knew they weren't capable and we had no time. 
Regards,
[redacted]

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Address: 7474 Avon Belden Rd., North Ridgeville, Ohio, United States, 44039

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