Mr. [redacted] brought his 2202 Acura into Colerain Auto Service with an overheating issue. We found the radiator had a hole in the side and had no coolant.Colerain Auto Service replaced the radiator and coolant as quoted and found additional damage to the motor after the repair.Mr. [redacted]...
caused internal motor damage from driving his Acura with no coolant in the radiator. We could not diagnose this issue until the new radiator was replaced and could hold coolant.Any questions or concernPlease call [redacted]Greg M[redacted]
Revdex.comInitially my car never leaked oil until dropping my car off and getting it back. They caused further damage and wasn't transparent with my engine evaluation. Exact quote " engine needs to percolate is the reason why its still steaming after repair " nothing regarding further repairs . They either decieved me about the root cause or they were incompetent in fixing my car in the first place costing me 700 dollars and a car that's now leaking oil.. haven't driven my car in 5 weeks. I demand a full refund considering I went it expecting the steam from my engine to be repaired and in actuality it wasn't. I gave a 3.3 star rated business a chance and in return received 1 star service.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Mr. [redacted] brought his 2202 Acura into Colerain Auto Service with an overheating issue. We found the radiator had a hole in the side and had no coolant.Colerain Auto Service replaced the radiator and coolant as quoted and found additional damage to the motor after the repair.Mr. [redacted]...
caused internal motor damage from driving his Acura with no coolant in the radiator. We could not diagnose this issue until the new radiator was replaced and could hold coolant.Any questions or concernPlease call [redacted]Greg M[redacted]
Revdex.comInitially my car never leaked oil until dropping my car off and getting it back. They caused further damage and wasn't transparent with my engine evaluation. Exact quote " engine needs to percolate is the reason why its still steaming after repair " nothing regarding further repairs . They either decieved me about the root cause or they were incompetent in fixing my car in the first place costing me 700 dollars and a car that's now leaking oil.. haven't driven my car in 5 weeks. I demand a full refund considering I went it expecting the steam from my engine to be repaired and in actuality it wasn't. I gave a 3.3 star rated business a chance and in return received 1 star service.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]