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Initial Business Response /* (1000, 8, 2016/05/19) */
*SEE ATTACHED*
MrDavid D***
Revdex.com of Akron
West Market Street
Akron, OH
RE : Case # ***: Steve R L***
May 17,
MrD*** Enclosed please find my response to the above case number and a
copy of the work order for Steve L***His statements concerning the pricing of our winter storage are wrongHis storage bill for the winter season was $while the remainder paid for other work and taxesOur storage pricing is in line with all the other marinas in Summit CountyOur work order also has a damage disclaimer printed clearly on the front page
Mr L*** did not have his pontoons cleaned before storage, yet the first thing he did when he got out of his vehicle was to point to the pontoon and claim that we damaged itThere was a very small dent and some minor scratches that ran both horizontal and verticalThis appears more to have been done by dock damage as we know that Mr L*** made several repairs to his dock last yearI personally, along with one other employee put every boat into our facilityEach boat is removed from the tow vehicle and is hand pushed into the building and into its spaceIn fact, there was a boat bumper hanging from the boat next to his in storage that did put a smudge in the dirt on his pontoonIn my opinion, this damage did not occur while the boat was in our care
As a gesture of goodwill, I told MrL*** that I would buff out the area at no cost to himHe disregarded my offer stating that he didn't want it fixed...he only wanted me to admit that I had damaged his boatI will not admit to damage that I did not do or cause
Please do not hesitate to call if you need any further information
Sincerely,
Douglas H H***, owner/president

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