Back to Health Wellness Center Reviews (1)
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Address: 533 Bogart Ln Unit F, Grand Junction, Colorado, United States, 81505-7144
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First of all we always aim to provide excellent and fair service to all patients and customers and therefore, I am very sorry we could not help this person to her satisfaction. The main reason I believe is because she was given bad and inaccurate advice from others about whether she should receive...
chiropractic care. I still feel this would have been the best option for her since I treat what she had going on daily with excellent success. In regards to her refund, we have a policy in place that state people must give a 1 month written notice to cancel a membership. In this persons case we made an exception and refunded her for 1 month. We then offered to refund her half of her first month however she was not willing to accept this. She would have only been responsible for $39.50, which is less that 1 visit when someone is not on a membership. She had received an initial visit with computerized nerve scans and treatment which was a $99 value, not including any membership benefits. We therefore feel we were more than fair in this situation. We do still feel very sorry for what she has been through and may still potentially be going through.