Backgroundrep.com Reviews (4)
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Address: C/O Domains By Proxy, LLC 14747 N Northsight Blvd Ste 111 Pmb 309, Scottsdale, Arizona, United States, 85260-2633
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On 7/23/2015 Ms. [redacted], contacted our Customer Support Department by phone to report a charge that she incurred due to non cancellation of the 7 day promotional trial. Ms. [redacted], recalled enrolling for the trial membership on Momentverify.com and advised that she had canceled her account...
within the trial time . Ms. [redacted],was advised Momentverify, keeps thorough records and there was no request found showing, she canceled her account. Ms. [redacted], was upset and advised she would be escalating the matter to her financial institution. At to which point, Ms. [redacted] would not allow the representative to further assist her in finding a resolution with the account, by disconnecting the line. Ms. [redacted], was given a courtesy call back in hopes to further assist and resolve her account however, Ms. [redacted] continued to advise, she would be disputing the charge with her financial institution and disconnected the line, again. Ms. [redacted], was electronically contacted by the Billing Support Manager on 7/23/2015. Ms. [redacted], was provided a cancel confirmation, explanation of charges and was extended a refund offer of $50.00 despite, the strict No Refund Policy. There was no further contact received from Ms. [redacted]. As of 7/28/2015, Ms. [redacted]’s account has been confirmed canceled and refunded the amount of $99.00.
MOMENTVERIFY.COM WILL NOT ALLOW YOU TO REMOVE YOUR PERSONAL INFORMATION WITHOUT A "COURT ORDER." NO OTHER COMPANY DOES THIS. WHY ARE THEY ALLOWED TO CONTINUE TO DO THIS? NEITHER THE CALIFORNIA ATTORNEY GENERAL NOR THE Revdex.com WILL GET INVOLVED WITH THESE CRIMINALS? HOW DO YOU GET A "COURT ORDER" TO FORCE A COMPANY THAT IS NOT INCORPORATED IN YOUR STATE TO REMOVE YOUR PERSONAL INFORMATION?
BEWARE THIS COMPANY IS SNEAKY WAY TO ET YOUR MONEY. I SIMPLY WANTED TO CHECK OUT AN ADDESS AND DID NOT KNOW THAT BY OPENING THEIR WEBSIT I WAS SIGNING UP FOR A TRIAL WHICH I HAD TO CANCEL WITHIN A TIMEFRAME UNKNOWN TO ME. I NEVER GAVE THEM A PASSWORD OR INDICATED IN ANY WAY THAT I WANTED TO USE THEIR SERVICE. WHEN I CALLED TO PROTEST I WAS TOLD TOUGH [redacted]. NO REFUND WAS GOING TO BE ISSUED. SO IF YOU ARE ASKED FOR A CREDIT CART NUMBER JUST TO GET THE COST. DONT DO IT.. THESE PEOPLE ARE NOT REPUTABLE. THEY OBTAIN THEIR MONEY BY MISLEADING AND CHEATING THEIR INQUIRERS. I LEARNED THE HARD WAY.
EARL PARSONS
On 7/23/2015 Ms. [redacted], contacted our Customer Support Department by phone to report a charge that she incurred due to non cancellation of the 7 day promotional trial. Ms. [redacted], recalled enrolling for the trial membership on Momentverify.com and advised that she had canceled her account...
within the trial time . Ms. [redacted],was advised Momentverify, keeps thorough records and there was no request found showing, she canceled her account. Ms. [redacted], was upset and advised she would be escalating the matter to her financial institution. At to which point, Ms. [redacted] would not allow the representative to further assist her in finding a resolution with the account, by disconnecting the line. Ms. [redacted], was given a courtesy call back in hopes to further assist and resolve her account however, Ms. [redacted] continued to advise, she would be disputing the charge with her financial institution and disconnected the line, again. Ms. [redacted], was electronically contacted by the Billing Support Manager on 7/23/2015. Ms. [redacted], was provided a cancel confirmation, explanation of charges and was extended a refund offer of $50.00 despite, the strict No Refund Policy. There was no further contact received from Ms. [redacted]. As of 7/28/2015, Ms. [redacted]’s account has been confirmed canceled and refunded the amount of $99.00.