Backs, Bodies & More

I am responding to this complaint and am somewhat perplexed as to why this complaint was filed Ms [redacted] did have a scheduled appointment with me but had cancelled it I did provide other possible appointment dates to her I also did inform Ms [redacted] that I would honor her gift certificate past the expiration date I will contact Ms [redacted] per her request and try to reschedule another appointment with her Thank you

I am responding to this complaint and am somewhat perplexed as to why this complaint was filed.  Ms. [redacted] did have a scheduled appointment with me but had cancelled it.  I did provide other possible appointment dates to her.  I also did inform Ms. [redacted] that I would honor her gift...

certificate past the expiration date.  I will contact Ms. [redacted] per her request and try to reschedule another appointment with her.  Thank you.