Greetings, I've tried to meet with the Complaint She has been to my residents She offered to come and get the check PAID IN FULL days ago I have long list of satisfied customers I would like to give them their money back I do have a slight problem with that since I have a signed contengency agreement saying if thay cancell, there is a $penalty, stated as ' Liquidated damages"However I would just like to make this go away Please let them know they can come get teh moneyLee ***
Greetings all, I have tried to respond to the customer I will refund her money in full We had numerous rain days in [redacted] , which delayed to process I have called her times last week alone I have built over roofs in that neighborhood I will try to reach out again This customer wants all the work done without paying a deductableI said I would work with her since the insurance released all the funds up front This issue can get resolved today, if she answers her phone Thanks, please contact me if you have any questions Lee *** [redacted]
She's correct on LG Roofing doing her roof. Due to the extent of Hurricane Harvey, we are overwhelmed with calls. Wind Driven rain is the cause of the water getting in. We had hours of constant rain. Wind driven rain gets in through the ridge vent. There is no rain
in the forecast. She wants someone to go over NOW. I have other homes and customers that are in need of drastic repairs. I will go over to the house and look at it. I will call her ASAP. Lee ***LG Roofing
Revdex.com:I did not rush him to come over my houseI undersand there will have a lots of houses needed for repairBut he chose date to come to my houseHe should keep his wordsI was patiently waiting for his appoiments plus all the rescheduling appointments without courtesty calls He should respect whatever he spoke to me I am also Harvey victim, my roof is just months old I deserve to get his attention as we I did not rush him to come to my houseI understand that he has a lots of houses needed for repair But he was the one chose he date to comeHe should keep his word I was patiently waiting for my appointments and he never showed up without courtesty callsI am also Harvey victimMy roof is just months oldI deserve to get his attenion as wellThank you
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
Greetings, did you receive my explanation. I've tried to contact *** *** twice since this message was sent. I have her Check. I would like to get it to herThanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
Sent: Friday, June 05, 1:PM To: drteam Subject: RE: Revdex.com complaint id *** He wants me to pick up the payment in his home address ,which I am not comfortable doingI asked him when can I meet him at his usual bank and I have not received a response yet I would really like to take care of this and be done with it as soon as possible.Thank you *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint From: *** *** *** Sent: Thursday, June 11, 9:PM To: drteam Subject: Re: You have a New Message from Revdex.com Regarding Complaint #***I have not been to the residence , but I know where it is located as listed in his business card..so ..Can you please let Mr.*** know that I will be there to pick up the check no later than tomorrow ,what time is convenient for me to come by? .or is it available anytime ?Thanks*** ***
Greetings, I've tried to meet with the Complaint. She has been to my residents. She offered to come and get the check PAID IN FULL. 10 days ago. I have long list of satisfied customers. I would like to give them their money back. I do have a slight problem with that since I have a signed contengency agreement saying if thay cancell, there is a $600.00 penalty, stated as ' Liquidated damages". However I would just like to make this go away. Please let them know they can come get teh money. Lee [redacted]
Greetings all, I have tried to respond to the customer. I will refund her money in full. We had numerous rain days in [redacted], which delayed to process. I have called her 5 times last week alone. I have built over 50 roofs in that neighborhood. I will try to reach out...
again. This customer wants all the work done without paying a deductable. I said I would work with her since the insurance released all the funds up front. This issue can get resolved today, if she answers her phone. Thanks, please contact me if you have any questions. Lee [redacted] [redacted]
Greetings, I've tried to meet with the Complaint She has been to my residents She offered to come and get the check PAID IN FULL days ago I have long list of satisfied customers I would like to give them their money back I do have a slight problem with that since I have a signed contengency agreement saying if thay cancell, there is a $penalty, stated as ' Liquidated damages"However I would just like to make this go away Please let them know they can come get teh moneyLee ***
Greetings all, I have tried to respond to the customer I will refund her money in full We had numerous rain days in [redacted] , which delayed to process I have called her times last week alone I have built over roofs in that neighborhood I will try to reach out again This customer wants all the work done without paying a deductableI said I would work with her since the insurance released all the funds up front This issue can get resolved today, if she answers her phone Thanks, please contact me if you have any questions Lee *** [redacted]
She's correct on LG Roofing doing her roof. Due to the extent of Hurricane Harvey, we are overwhelmed with calls. Wind Driven rain is the cause of the water getting in. We had hours of constant rain. Wind driven rain gets in through the ridge vent. There is no rain
in the forecast. She wants someone to go over NOW. I have other homes and customers that are in need of drastic repairs. I will go over to the house and look at it. I will call her ASAP. Lee ***LG Roofing
Revdex.com:I did not rush him to come over my houseI undersand there will have a lots of houses needed for repairBut he chose date to come to my houseHe should keep his wordsI was patiently waiting for his appoiments plus all the rescheduling appointments without courtesty calls He should respect whatever he spoke to me I am also Harvey victim, my roof is just months old I deserve to get his attention as we I did not rush him to come to my houseI understand that he has a lots of houses needed for repair But he was the one chose he date to comeHe should keep his word I was patiently waiting for my appointments and he never showed up without courtesty callsI am also Harvey victimMy roof is just months oldI deserve to get his attenion as wellThank you
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
Greetings, did you receive my explanation. I've tried to contact *** *** twice since this message was sent. I have her Check. I would like to get it to herThanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
Sent: Friday, June 05, 1:PM To: drteam Subject: RE: Revdex.com complaint id *** He wants me to pick up the payment in his home address ,which I am not comfortable doingI asked him when can I meet him at his usual bank and I have not received a response yet I would really like to take care of this and be done with it as soon as possible.Thank you *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint From: *** *** *** Sent: Thursday, June 11, 9:PM To: drteam Subject: Re: You have a New Message from Revdex.com Regarding Complaint #***I have not been to the residence , but I know where it is located as listed in his business card..so ..Can you please let Mr.*** know that I will be there to pick up the check no later than tomorrow ,what time is convenient for me to come by? .or is it available anytime ?Thanks*** ***
Greetings, I've tried to meet with the Complaint. She has been to my residents. She offered to come and get the check PAID IN FULL. 10 days ago. I have long list of satisfied customers. I would like to give them their money back. I do have a slight problem with that since I have a signed contengency agreement saying if thay cancell, there is a $600.00 penalty, stated as ' Liquidated damages". However I would just like to make this go away. Please let them know they can come get teh money. Lee [redacted]
Greetings all, I have tried to respond to the customer. I will refund her money in full. We had numerous rain days in [redacted], which delayed to process. I have called her 5 times last week alone. I have built over 50 roofs in that neighborhood. I will try to reach out...
again. This customer wants all the work done without paying a deductable. I said I would work with her since the insurance released all the funds up front. This issue can get resolved today, if she answers her phone. Thanks, please contact me if you have any questions. Lee [redacted] [redacted]