BAD & G Customs LLC

Hello this is *** *** responding back with additional information about complaint ***.On 11/ 28/ I spoke with *** the supervisor at Meridian International Movers, and informed her hat I had contacted the Revdex.com about the issue with their servicesShe stated that she didn't
know where the furniture was and that I should not have contacted the Revdex.com because according to their policy they had days from my request to deliver my furniture I requested my furniture on 11/13/and had this conversation will her on 11/28/I informed her the contract had been breeched.Long story short my furniture was delivered on 11/30/ 15. Some items were broke like a dryers hose , and two damaged file cabinets -one bent the other broke , and a broken lamp. The driver was rude and demanded that I give him $in cash before he unload my furniture so I wasn't able to assess the damageI would like $ 250 to cover the damages and for contractI was told that the originally told that the company have 3-days to deliver furniture after a request has been made

, Please accept this formal acknowledgement notice of the above referenced Revdex.com case number submitted by the aforementioned consumer. Please note, that we are more than willing to thoroughly investigate the consumer’s said complaints in an attempt to better understand, validate and fairly resolve all...

of their issues against our company. Customer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated. When it comes to these matters we put ourselves completely at the customer’s disposal. Rest assured that if and upon a full and thorough investigation through MovingClaims.net (Claims Processing Center) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company guarantees to compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues. It is important for the Revdex.com to know that, as part of our commitment to Quality Assurance and Customer Satisfaction all consumers are given the opportunity and necessary resources to deal directly with our company in hopes of reaching a fair resolution. In addition to that, all consumers receive informative documentation prior to their service date, advising them that in the unlikely event a consumer may realize that some of their goods are damaged or missing, or if they feel that they have been over-charged or charged for services that they didn’t received prior, during or after services were completed, they are provided with the opportunity to have their issues and concerns formally addressed, investigated and resolved in accordance with their coverage and contractual liabilities. To better understand and validate all of the consumer claims/complaints we respectfully request that the consumer submit copies of the contracts they have received from the company, they allegedly have had transactions with to determine and validate the company they are attempting to file their complaint against. Thus will confirm interaction between both parties and ensure a fair investigation for both the customer as well as the company. We respectfully request that the consumer provide the following supportive Documents (FRONT AND BACK); ü Bill of Lading (contract) ü Order for Service ü Household Goods Descriptive Inventory (both pickup and final delivery copies) ü Proof of any financial transaction made with the Service Provider (receipt, bank statement, etc.) We urge the customer to submit additional information as soon as possible so that we may address their issues. Be sure to highlight any notations made at the time of service implementing said concerns. We strongly believe that with mutual consideration and understanding, we can easily reach a fair resolution and keep the relationship between all parties in good-standing.