Bad Girls Bail Bonds Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Dear J*** ***:This is in response to Bad Girls Bail Bonds IncI.DNo***The reply they forward to you is so not trueIve asked on several occasions for a copy of the contractIve always corresponded with *** Ive call and tried to speak with another officer and was referred back to ***I have text messages, where *** and I agreed, where she will text me before she take any money/payments from my account, due to I'm disable and on a fixed incomeWe both agreed to a $a month payment until my husband D'*** *** was released from prisonHe was released October of I payed up until October *** and my husband D'*** talked and made their arrangementsI don't know what happen between their communication but she started to call me with a very rude attitudeA few months had passed and my Husband and I separatedI told ***, and she sent the police department to my house with gunsIn months after that incident, I found out where my husband had moved to and forward *** the addressA few months later there was a charged to my banking account with a different Bail Bonds name without my permission for $That amount over drafted my accountYes it was a fraudulent transaction because it was not authorizedI called to talk to ***, She was very rude as usualI asked for a supervisor or managerShe said she and her sister was the owner and disconnected the call. Ive asked her not to call me to send any correspondence in writingThe only mail Ive received was a bill and payments historyNo calls from a supervisor or owner. Ive asked my husband what happen with the agreement between him and ***He said its taking care of.If you need to speak with me please call me at *** ***Thank YouSincerely, *** ***

*** ***:
My name is *** *** and I am a Bail Agent
for Bad Girls Bail Bonds.I am responding about the complaint that was sent to Revdex.com from *** ***, concerning premium payments on a Bond she had signed for and is the Indemnitor (co-signer)On August 6, we had Bailed out her boyfriend named *** *** from jailHis bail was $150.000.00, which means there is a premium owed to Bad Girls Bail Bonds of $15,At the time of the signing she put down $and then was on a monthly plan of $a monthEvery month we would receive $from themThen the defendant *** *** had to serve time and she couldn't make the payments of $400, so the other Bail agent named *** *** lowered the monthly payments to try to work with her for $a monthShe started making the $payments from 12/30/till 12/30/This was the last time we had a $payment from *** ***Our contract states that no matter what the outcome of the case is or if the defendant cannot make the payments the indemnitor (co-signer) is responsible for the paymentShe knows that we have the contract that she signedShe never asked us to send her the contractThere would be no reason whats so ever not toOn July 16, we ran $from the same credit card we have been charging her for the past years and she disputed it saying that was fraudulent How can that be when we have been running that for the past years.We always tried to work with her, but we cannot lower the payment less then $a monthShe also said the bail expired years agoThat has nothing to do with the paymentsThe contract states that she is responsibleAlso if there was any cussing and *** threatening her I would like the proof otherwise that is all hear sayAnyone can say anything to try to get out of a contractAs for her saying that there is another bail bond company named *** *** Bail Bonds, if she knew how to check with California Dept of Insurance, she would see that is our DBA name approved through CA Dept of InsuranceWe have been in business over years and have never had any complaints even through CA dept if InsuranceShe does not want to be responsible for something she signedI can provide you with any documentation to see what she signed forI will also proceed in Civil court if she does not continue with the payments.I have provided all my information to youIf there is anything else you need please do not hesitate to call me anytime or email me Thank You *** *** Lic#
Bad Girls Bail Bonds
WSanta Ana Blvd, Ste#Santa Ana, CA Office #: (714) 558-Fax: (714) 558-*** & ***

[redacted]:My name is [redacted] and I am a Bail Agent for Bad Girls Bail Bonds.I am responding about the complaint that was sent to Revdex.com from [redacted], concerning premium payments on a Bond she had signed for and is the Indemnitor (co-signer).On August 6, 2011 we had Bailed out...

her boyfriend named [redacted] from jail. His bail was $150.000.00, which means there is a premium owed to Bad Girls Bail Bonds of $15,000.At the time of the signing she put down $2500.00 and then was on a monthly plan of $400.00 a month. Every month we would receive $400.00 from them. Then the defendant [redacted] had to serve time and she couldn't make the payments of $400, so the other Bail agent named [redacted] lowered the monthly payments to try to work with her for $50 a month. She started making the $50 payments from 12/30/2012 till 12/30/2014. This was the last time we had a $50.00 payment from [redacted]. Our contract states that no matter what the outcome of the case is or if the defendant cannot make the payments the indemnitor (co-signer) is responsible for the payment. She knows that we have the contract that she signed. She never asked us to send her the contract. There would be no reason whats so ever not to. On July 16, 2015 we ran $100.00 from the same credit card we have been charging her for the past 2 years and she disputed it saying that was fraudulent.  How can that be when we have been running that for the past 2 years.We always tried to work with her, but we cannot lower the payment less then $50 a month. She also said the bail expired 4 years ago. That has nothing to do with the payments. The contract states that she is responsible. Also if there was any cussing and [redacted] threatening her I would like the proof otherwise that is all hear say. Anyone can say anything to try to get out of a contract. As for her saying that there is another bail bond company named [redacted] Bail Bonds, if she knew how to check with California Dept of Insurance, she would see that is our DBA name approved through CA Dept of Insurance. We have been in business over 14 years and have never had any complaints even through CA dept if Insurance. She does not want to be responsible for something she signed. I can provide you with any documentation to see what she signed for. I will also proceed in Civil court if she does not continue with the payments.I have provided all my information to you. If there is anything else you need please do not hesitate to call me anytime or email me.  Thank You [redacted] Lic# 1842353  Bad Girls Bail Bonds888 W. Santa Ana Blvd, Ste. #120Santa Ana, CA  92701Office #:  (714) 558-2663Fax:  (714) 558-2670[redacted] & [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Dear J[redacted]:
This is in response to Bad Girls Bail Bonds Inc. I.D. No. [redacted]
The reply they forward to you is so not true. Ive asked on several occasions for a copy of the contract. Ive always corresponded with [redacted] . Ive call and tried to speak with another officer and was referred back to [redacted]. I have text messages, where [redacted] and I agreed, where she will text me before she take any money/payments from my account, due to I'm disable and on a fixed income. We both agreed to a $50 a month payment until my husband D'[redacted] was released from prison. He was released October of 2014. I payed up until October 2014. [redacted] and my husband D'[redacted] talked and made their arrangements. I don't know what happen between their communication but she started to call me with a very rude attitude. A few months had passed and my Husband and I separated. I told [redacted], and she sent the police department to my house with guns. In months after that incident, I found out where my husband had moved to and forward [redacted] the address. A few months later there was a charged to my banking account with a different Bail Bonds name without my permission for $100. That amount over drafted my account. Yes it was a fraudulent transaction because it was not authorized. I called to talk to [redacted], She was very rude as usual. I asked for a supervisor or manager. She said she and her sister was the owner and disconnected the call. 
Ive asked her not to call me to send any correspondence in writing. The only mail Ive received was a bill and payments history. No calls from a supervisor or owner. 
Ive asked my husband what happen with the agreement between him and [redacted]. He said its taking care of.
If you need to speak with me please call me at [redacted]. Thank You
Sincerely, 
[redacted]