[redacted] was a member of my gym and he's concerned with 2 contracts he signed. Our prices are the same for everyone and they are as 1 year membership gym only - $25/month No contract membership - $39/monthly Personal Training - [redacted] signed for 1 year at $312/month. Our contracts are written out plain and bold without hidden agreements. [redacted] signed up for the year of training because it's the absolute cheapest option. Using ***'s information he wrote concerning the costs of what he thought personal training was would break down to $3.25/hour. The industry standard in Madison Wisconsin is $35-$75/hour. He signed up for 8 sessions a month for 12 months at $312/month. [redacted] claims he's been requesting copies of his contract since November. That is not true. [redacted] and I have spoken primarily through e-mail so I'm sure he'd have a copy requesting that if it were true. [redacted] Salm has received all copies his contracts on Monday 12/31/15. Contract for $25/month for a year gym membership Contract for $312/month for Personal Training [redacted] came to my office this morning and I believe we resolved all issues. Out of courtesy, I let him out of his contract if he paid a difference of going to both PT/Gym short term contracts. The difference was $252 and he did pay it today, 12/31/15. If you have any other concerns please feel free to call or e-mail me. Have a great New Years! Badger Fitness Stoughton LLCPure Choice Whey LLC2040 S. Stoughton RoadMadison, WI 53716 [redacted] - owner -608-467-6288www.purechoicewhey.comwww.badgerfitnessexpress.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I looked over the rebuttal from Badger Fitness and the owner indirectly admitted that he did not give me the payment agreements when they were signed which is required by Wisconsin Statutes Chapter 100.177 Section 2 and Section 6 (b). The payment agreements do not have a Cancellation or Refund clause require by Wisconsin Law found in Wisconsin Statute Chapter 100.177 Section 6 (a). I would like to be refund the two charges of $377.00 and $252.00 since I was overcharged and the payment agreements failed to comply with Wisconsin Statute Chapter 100.177 Section 2, Section 6(a), and Section 6(b).
Below are the three highlights on my complaint.
1. The first disputed payment of $337.00 was charged to me on 12/2/2015. I am disputing this charge since Badger Fitness charged me a second time for using a personal trainer. I should only have been charged once for the personal trainer in November 2015 and not a second time in December 2015.
2. The second disputed charge is for $252.00 on 12/31/2015 which is made up charge that the gym owner made up. There is no cancellation fee in the payment agreement which violates Wisconsin Statute Chapter 100.177 Section 6 (a), Fitness center and weight reduction center contracts which requires the contract or payment agreement to have a caption printed in boldface uppercase type of not less than 10-point size entitled "CANCELLATION AND REFUNDS".
3. In addition to Badger Fitness having no cancellation or refund policy I did not receive copies of any of the agreements at the time of purchase from the gym owner which violates Wisconsin Statutes Chapter 100.177 Section 2 and Section 6 (b) for not providing me 3 days to look over the agreement and cancel by the third day. I did not receive either payment agreement until December 28th, 2015.
Please let me know if you have any questions.
Thank you for your assistance.
Respectfully,
[redacted]
[redacted] was a member of my gym and he's concerned with 2 contracts he signed. Our prices are the same for everyone and they are as follows:
1 year membership gym only - $25/month
No contract membership - $39/monthly
Personal Training - [redacted] signed for 1 year at $312/month.
Our contracts are written out plain and bold without hidden agreements. [redacted] signed up for the year of training because it's the absolute cheapest option. Using [redacted]'s information he wrote concerning the costs of what he thought personal training was would break down to $3.25/hour. The industry standard in Madison Wisconsin is $35-$75/hour. He signed up for 8 sessions a month for 12 months at $312/month. [redacted] claims he's been requesting copies of his contract since November. That is not true. [redacted] and I have spoken primarily through e-mail so I'm sure he'd have a copy requesting that if it were true.
[redacted] Salm has received all copies his contracts on Monday 12/31/15.
Contract for $25/month for a year gym membership
Contract for $312/month for Personal Training
[redacted] came to my office this morning and I believe we resolved all issues. Out of courtesy, I let him out of his contract if he paid a difference of going to both PT/Gym short term contracts. The difference was $252 and he did pay it today, 12/31/15.
If you have any other concerns please feel free to call or e-mail me. Have a great New Years!
Badger Fitness Stoughton LLCPure Choice Whey LLC2040 S. Stoughton RoadMadison, WI 53716 [redacted] - owner -608-467-6288www.purechoicewhey.comwww.badgerfitnessexpress.com
[redacted] was a member of my gym and he's concerned with 2 contracts he signed. Our prices are the same for everyone and they are as 1 year membership gym only - $25/month No contract membership - $39/monthly Personal Training - [redacted] signed for 1 year at $312/month. Our contracts are written out plain and bold without hidden agreements. [redacted] signed up for the year of training because it's the absolute cheapest option. Using ***'s information he wrote concerning the costs of what he thought personal training was would break down to $3.25/hour. The industry standard in Madison Wisconsin is $35-$75/hour. He signed up for 8 sessions a month for 12 months at $312/month. [redacted] claims he's been requesting copies of his contract since November. That is not true. [redacted] and I have spoken primarily through e-mail so I'm sure he'd have a copy requesting that if it were true. [redacted] Salm has received all copies his contracts on Monday 12/31/15. Contract for $25/month for a year gym membership Contract for $312/month for Personal Training [redacted] came to my office this morning and I believe we resolved all issues. Out of courtesy, I let him out of his contract if he paid a difference of going to both PT/Gym short term contracts. The difference was $252 and he did pay it today, 12/31/15. If you have any other concerns please feel free to call or e-mail me. Have a great New Years! Badger Fitness Stoughton LLCPure Choice Whey LLC2040 S. Stoughton RoadMadison, WI 53716 [redacted] - owner -608-467-6288www.purechoicewhey.comwww.badgerfitnessexpress.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I looked over the rebuttal from Badger Fitness and the owner indirectly admitted that he did not give me the payment agreements when they were signed which is required by Wisconsin Statutes Chapter 100.177 Section 2 and Section 6 (b). The payment agreements do not have a Cancellation or Refund clause require by Wisconsin Law found in Wisconsin Statute Chapter 100.177 Section 6 (a). I would like to be refund the two charges of $377.00 and $252.00 since I was overcharged and the payment agreements failed to comply with Wisconsin Statute Chapter 100.177 Section 2, Section 6(a), and Section 6(b).
Below are the three highlights on my complaint.
1. The first disputed payment of $337.00 was charged to me on 12/2/2015. I am disputing this charge since Badger Fitness charged me a second time for using a personal trainer. I should only have been charged once for the personal trainer in November 2015 and not a second time in December 2015.
2. The second disputed charge is for $252.00 on 12/31/2015 which is made up charge that the gym owner made up. There is no cancellation fee in the payment agreement which violates Wisconsin Statute Chapter 100.177 Section 6 (a), Fitness center and weight reduction center contracts which requires the contract or payment agreement to have a caption printed in boldface uppercase type of not less than 10-point size entitled "CANCELLATION AND REFUNDS".
3. In addition to Badger Fitness having no cancellation or refund policy I did not receive copies of any of the agreements at the time of purchase from the gym owner which violates Wisconsin Statutes Chapter 100.177 Section 2 and Section 6 (b) for not providing me 3 days to look over the agreement and cancel by the third day. I did not receive either payment agreement until December 28th, 2015.
Please let me know if you have any questions.
Thank you for your assistance.
Respectfully,
[redacted]
[redacted] was a member of my gym and he's concerned with 2 contracts he signed. Our prices are the same for everyone and they are as follows:
1 year membership gym only - $25/month
No contract membership - $39/monthly
Personal Training - [redacted] signed for 1 year at $312/month.
Our contracts are written out plain and bold without hidden agreements. [redacted] signed up for the year of training because it's the absolute cheapest option. Using [redacted]'s information he wrote concerning the costs of what he thought personal training was would break down to $3.25/hour. The industry standard in Madison Wisconsin is $35-$75/hour. He signed up for 8 sessions a month for 12 months at $312/month. [redacted] claims he's been requesting copies of his contract since November. That is not true. [redacted] and I have spoken primarily through e-mail so I'm sure he'd have a copy requesting that if it were true.
[redacted] Salm has received all copies his contracts on Monday 12/31/15.
Contract for $25/month for a year gym membership
Contract for $312/month for Personal Training
[redacted] came to my office this morning and I believe we resolved all issues. Out of courtesy, I let him out of his contract if he paid a difference of going to both PT/Gym short term contracts. The difference was $252 and he did pay it today, 12/31/15.
If you have any other concerns please feel free to call or e-mail me. Have a great New Years!
Badger Fitness Stoughton LLCPure Choice Whey LLC2040 S. Stoughton RoadMadison, WI 53716 [redacted] - owner -608-467-6288www.purechoicewhey.comwww.badgerfitnessexpress.com