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Badger Tax Consulting Reviews (6)

Badger tax consulting is a fraudulent so called business, before you send them money, very polite, easy to get a hold of Gerrit Lemmon, but once they have your money, they will screw you. That is why they say " no refunds" They are soon to find out what a judge thinks about that!
Gerrit Lemmon and his ignorant staff of one it girl named Brittany Heaslip, do not actually handle any tax issues. Their game is to sub out to 3rd party people. In my case Robert Mallory, this it never filed power of attorney papers with the state like Brittany assured me he did, I called state to confirm Robert did not file. The result cost me thousands when the state levied my bank account. When I called Brittany at badger tax, she refused letting me speak to Gerrit, in addition, he would never call me back.
This is a very common story when you investigate Badger tax and Gerrit Lemmon. The differance with my case is I will be taking the whole crew to court in addition to filing complaints with Wi DOJ, for the fraud. Gerrit belongs in jail and I will see that he gets there!

Review: We paid this agency $3800.00 in October 2013 to help us resolve some tax issues with the IRS. It is 14 months later and the issue has yet to be addressed. I left messages monthly with the agency since January 2014, and didn't get a response. In November, 2014 I was told our case was mistakenly forgotten about and they would address the issue right away. I called again today and was told they have yet to get through to the IRS. I would like reimbursement for the money we paid this agency for a service that has not been delivered.Desired Settlement: I would like reimbursement for the $3800.00 that was paid to this agency 14 months ago for a service that has yet to be delivered.

Business

Response:

January 15, 2015

Revdex.com of Wisconsin

c/o [redacted]

Re: Revdex.com Case # [redacted]

Dear Mr. [redacted],

The case manager from Badger Tax Consulting who helped this client

through most of her case is no longer with the company so more research needed

to be done on the progression of the case.

I have enclosed a copy of our contract for your review. I have also spoken with the practitioner

assigned to this case and he assured me it was not ignored for months and he

did respond to all messages left by the client.

The last time we have record of the client contacting us, instead of the

practitioner directly, was the first week of April, 2014 and then again

presently notifying us a complaint was filed.

The

client is correct in that case progression was slow moving. This had to do with the substantial amount of

time it took getting information from the IRS during last year's tax season,

and then getting a determination on what offer amount would be accepted. (When responses from the tax agencies are

timely it can take more than three months for a response, and far longer for a

determination. Tax season greatly

lengthens this process.) Once all of the

information came in, the amount of the offer which would most likely be

accepted was unaffordable for the client. We have negotiated a reduction in

payment amount which is expected to take effect by January 26, 2015. The case is still open and being worked on as

we are also abating penalties for our client.

A

refund will not be granted. In our

contract it states "No refunds will be given after

work has commenced," and not only was work begun, but the case

remains open and continues to be actively worked on. Please feel free to contact me @ [redacted] if you have any questions or concerns. Thank you

Sincerely,

Business

Response:

February 17, 2015

Revdex.com of Wisconsin

c/o [redacted]

Re: Revdex.com Case # [redacted]Dear Mr. [redacted],

We have no way of verifying the dates the client tried to contact us and

did not receive a response. We did go

through emails of the employees who helped with this case here at Badger Tax

and verified those we received were responded to in a timely manner. We have no way of verifying unanswered

messages with the practitioner. However,

we have had an excellent working relationship with Mr. [redacted] for many years

now and have to trust he returned any messages he received as he claims. He has also assured us he did not forget

about or otherwise overlook this case for a year and the updates we have

received over time corroborate his statement.

The

two main goals of this case from the beginning were to restructure the

installment agreement and abate penalties.

The practitioner also explored an offer in compromise as an option, but

it wasn't viable. (The amount of an

offer the IRS would possibly accept was high and deemed unaffordable. With any kind of offer or settlement either a

substantial down payment is required or you must pay in full in order to have

it accepted.) Mr. [redacted] did

negotiate a reduction in payment amount to the installment agreement and is

currently working on abating penalties.

Again,

a refund will not be granted. In our

contract it states "No refunds will be given after

work has commenced," and not only was work begun, but the case

remains open and continues to be actively worked on.Please

feel free to contact me @ ###-###-#### if you have any questions or concerns.

Thank you.

Sincerely,

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and reluctantly find that this resolution is satisfactory to me. It's unfortunate the agency doesn't track/document calls received or placed. Unfortunately this has turned into a case of he said, she said and the negligence of many months will not be proven.

Review: I was asked send them $2,000.00 to litigate my taxes.

I sent them the $2,000.00 and was then told they could not do this for me and refuse to return my money.Desired Settlement: Return of my $2,000.00

Business

Response:

We were surprised when we got this complaint. His case is atypical but we have not told him

there is nothing that can be done. We have had numerous conversations with him over the past two weeks and are continuing to work towards a resolution actively at this time.

Business

Response:

September 22, 2014

Re: Revdex.com ID # [redacted] –

Dear Mr. [redacted],

After the

client's last rejection he and I spoke at length last Thursday and Friday, and we have come to a

resolution. (Please see attached.)

Again, please feel free to

contact me at ###-###-#### if you have any questions or concerns.

Sincerely,

Consumer

Response:

Review: I hire Badger Tax Consulting over a year ago to help settle a back tax debt, as of today, Sept. 9, 2014 nothing has been filed for the sate of Wisconsin, and no word on the federal end of the issue. I have done everything they asked for, paid the 3200.00 dollars and no resolution. They promised this would be resolved in 6 to 9 months. Nothing has been done, or [redacted] of the company will call me back.Desired Settlement: 3200.00 refund for what I paid them.

Business

Response:

September 24, 2014

Mr. [redacted]

Revdex.com of Wisconsin

Via email: [redacted]

Re: Revdex.com ID # [redacted]

– [redacted]

Dear Mr. [redacted],

Since Ms. [redacted]'s complaint we have been in contact with her. She was correct in her complaint that nothing

had yet been done with the State of Wisconsin.

It is very common to get a resolution from the IRS first in certain

circumstances because it can influence the outcome of the state tax

resolution. This is what happened with

her [redacted]. There was also a breakdown of

communication regarding the resolution of her IRS tax issue because she did not

receive direct notification from the IRS and her practitioner believed she

had. At the time of her complaint, the

IRS tax issue had been resolved and her practitioner had begun preparing an

Offer in Compromise to resolve tax issues with the State of Wisconsin. As of today Ms. [redacted] has been sent paperwork

to sign both to finalize payment to the IRS and to submit an offer in

compromise to the State of Wisconsin. Once

the offer has been submitted to the state, it can take months until they make a

determination on it. We do expect the

first offer to be accepted given the positive outcome with the IRS. If it isn't we will continue working to get

Ms. [redacted] the best possible resolution.

Please feel free to contact me at ###-###-#### if you have

any questions or concerns.

Sincerely,

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: In July of 2011 I entered into a contract with them to help me with a tax issue I had with the IRS. They proceeded to take $2000.00 dollars directly out of my bank account. They were able to stop garnishments due to income. Working with [redacted] we knew that we had more work to do and stated that if I receive any letters to contact him. Which I did on 5/3/13 stating that I received letters and what did I need to get together for him. 6/22 I requested any further forms that I may need as I knew there were and never received them. We talked over the phone many times and stated that since I am having medical issues that I need to put together more items that would tae a bit longer. On 7/30 I sent the requested package which was received on 8/1. I received a letter on 8/8 stating they were canceling my contract due items not received in a timely manner. (nothing was said about being out of contract years). I called and spoke with [redacted] and I explained to her that I had contact and she stated that the contract was still in place and they will move forward. Starting 8/21 during many emails back and forth with [redacted] my husbands checks were garnished and take home pay of $230.00 and explaining we are unable to live on that ect... On 9/9 to 9/10 I was asking for a update via emails and he stated the items that we needed to with the fee's. Nothing still had taken place to help us. Asking for updates via email as phone calls were not being returned. 9/18 and 19 asking for a update as 2nd check was garnished. On 9/23 I called to speak to [redacted] our chase manager and she was off so Jennifer helped me. I told her about what was happening and I had to email her all the emails I received and sent to [redacted]. She spoke to a gentleman that told her if I can prove that he received items before the 8th that they will assign my chase to a different person. I called her back to make sure she received it and she did. " He did receive the needed info and that my case was going to be assigned to a different chase manager. Then I receive this email. Dear [redacted],

Mr. [redacted] has reviewed your file. While it is true that you did send documentation to Mr. [redacted] on July 30, 2013, he repeatedly did not receive required documentation in the requested time frame over the course of your case.

Your original contract covered representation of delinquent IRS Income Tax for the years 2001-2010. To re-open your case there will need to be an addendum to your original contract to include 2011 & 2012 to cover any additional tax liability. Your case will also be reassigned to a new practitioner so you will no longer be working with Mr. [redacted]. The total fee for the addendum will be $1,500.00, for which Mr. [redacted] will accept an affordable payment plan. Please review, sign, and return the attached documents and contact us with any concerns or questions.

Going forward, it is imperative that you remain in contact with your new practitioner and provide any needed documentation in a timely manner. It is still possible to negotiate an agreement in your favor, but it will require your full cooperation.

Jennifer Rogers

Badger Tax Consulting

None of this was ever mentioned in any emails from [redacted] or [redacted] during the first letter sent. I sent them a email stating the can finish my case or refund my $2000.00. With my husbands checks being garnished we are now in the process of losing our home and how in the world am I able to pay them 1500.00 to continue and why would I.

###-###-####Desired Settlement: I would like the $2000.00 that I paid them so that I can pay someone else to help me. Knowing that this could take up to 30 days we will be losing our home. They need to help people and when we are down not hurt us more. What a scam!

Business

Response:

Mrs. [redacted] (client) has missed multiple

deadlines with us throughout her case. Not

missing deadlines is crucial in negotiating a successful outcome for our

clients. The original contract and

powers of attorney were signed on September 13, 2011. At that time we requested further documentation

ASAP. Per the original contract we gave

a deadline of October 14, 2013. The next

needed documentation was signed and dated October 24, 2011, but did not reach

us until sometime later. Our

practitioner, [redacted], had enough documentation to successfully petition

to have a levy released in January of 2012.

The client was also granted non-collectable status for past tax

years. Part of that agreement included

staying current on current taxes. Mrs. [redacted]

did not pay her 2011 taxes, and thus defaulted in the agreement we negotiated

with the IRS and the agreement with our company. The next step in her case was renegotiation requiring

current financial documentation, which was not produced by the client. On March 18, 2013 Badger Tax Consulting sent

notice requesting the cooperation of the client to get current financial

documentation to her practitioner. This

notice gave a deadline to respond by April 15, 2013. If there was no response by this deadline the PoA

would be revoked and Badger would close her case. This deadline was missed, but due to a staff

change, the case was mistakenly left open.

The client called the Badger office on June 26, 2013 because she could

not get a hold of her practitioner and needed help with an issue immediately. At that point we realized her case was

mistakenly left open and she had been in contact with her practitioner since

May. Again, documentation was requested

but not provided. Mr. [redacted] contacted

Badger on June 30, 2013 to inform us he still did not have requested

documentation in hand and he had left multiple messages. On August 8, 2013 Badger sent the client

notice that her case had been closed due to non compliance. On September 19, 2013 the client contacted

Badger upset her practitioner won’t work with her. We again informed her the case was closed due

to non compliance and resent the notice.

She responded claiming she had given him everything he asked for and

provided proof she sent documentation on July 30, 2013. At this point we requested ALL documentation from

the practitioner and reviewed her case.

It was determined that Badger had fulfilled our original contract in

January 2012. When a client defaults on

an agreement or requires additional work not included in the original contract,

we offer an addendum. We offered Mrs. [redacted]

an addendum at a discount to include the 2011-2012 tax years (original contract

was for 2001-2010) and to renegotiate a new plan with the IRS on her

behalf. This addendum was refused and

she demanded a full refund, which we denied.

Business

Response:

We are neither cheaters nor liars, and the 2011 tax year has

everything to do with the outcome of this case.

I have included the original signed contract for reference. As you can see on the first page, just above

the client’s initials it states they are to pay current taxes due and forward

proof to the practitioner upon each occurrence. By not paying their 2011 taxes Mrs. [redacted] broke our contract and

defaulted on the agreement made with the IRS.

As we are in negotiations, if any additional tax year is missed our process is halted. Everything that has been done needs to be started over again with additional tax debt. This was clearly stated to Mrs. [redacted] and disregarded. Our addendum is to cover additional costs incurred as a result of the client’s delinquency including the filing new power of attorneys to include ALL delinquent tax years.

In Mrs. [redacted] case, we negotiated non-collectible status on all

owed taxes, penalties, and interest for the years included in the contract

(2001-2010). By not paying taxes for

2011, she defaulted on the agreement with the IRS (and with Badger) and was

again liable to pay all owed taxes, penalties, and interest. Due to her situation we offered an addendum at a discounted rate and

offered to finance it over a longer period of time to help make it affordable (copy included in original response with 9/24/13 letter).

Badger Tax Consulting will not refund Mrs. [redacted] because we fulfilled our obligation as stated in the attached contract.

Consumer

Response:

Review: My husband and I hired Badger Tax Consulting in September of 2014 to assist us with removing a wage garnishment for back taxes owed and to help us reduce the balance of said taxes. To date the wage garnishment is in place and no reduction of said taxes has been made. They do not reply to emails and or phone calls. Our initial balance was over $14,000, including thousands of dollars in interest and penalties. Before we agreed to pay for their services we were assured that a reduction of at least the $2000 in legal fees we paid would be negotiated from the balance of taxes owed. As of today 10/9/15 the balance we owe is $1100. We would like at least $1500 returned to us for services that were not rendered. As they did do some work we feel that $500 is adequate payment.Desired Settlement: we would like $1500 of the $2000 paid refunded for services not rendered.

Business

Response:

Revdex.com of Wisconsin10019 W. Greenfield Ave. Milwaukee, WI 53214 Complaint ID: [redacted]Dear [redacted], A refund is not an option. It is stated clearly in our service agreement “no refunds will be given once work has commenced”. I have included a copy of our contract foryour review. Mrs. [redacted] has made various claims against our company taking into consideration both this formal complaint and the more strongly worded negative review. It is true through a bookkeeping error on our part we processed an extra payment on their credit card. They notified us the following day and we immediately apologized for the error and processed a credit. Mr. [redacted] was understandably irate and demanded we pay all the forthcoming bounced check fees he believed they would incur. We did not deny this request as has been claimed. Instead, we asked for proof of what these fees were and no documentation was ever submitted to us. That incident is the last time Badger Tax Consulting has had contact with this client. The last email we had received was regarding when to process a payment in January 2015. We have no record of any emails or phone calls since.Mrs. [redacted] has also claimed we made a promise of specific certain result. This is simply not true. On our contract directly above the client's contact information in bold type it states BTC guarantees that every effort will be made to resolve the client's case, but no specific outcome is guaranteed. We cannot guarantee a specific result because what we discuss during the free consultation is based on limited information. We do not obtain a full understanding of the current situation until after we have been granted power of attorney, been given complete documentation by both the tax authority and the client, and have spent time reviewing all the facts. That being said, they met with Mr. [redacted] and he has been helping clients resolve delinquent tax issues for well over 20 years now. He knows from experience how a case is most likely to turn out and discusses possible outcomes given the information provided by a potential client during the free consultation.In this case our original goals were to end the current collection action, set up a reasonable repayment plan and abate penalties. Once we were granted power of attorney and were working with the State of Wisconsin, they refused to end the client's compulsory payments. This does happen on rare occasion given the circumstance of client's situation, but it is atypical. We can almost always stop active collection action with in a couple weeks of being granted power of attorney. Even thought the state refused to stop the collection action completely, we were able to reduce the amount of the client's compulsory payments from ~$1,900.00 a month to ~$1,000.00 a month. We also had a 24 month payment plan approved, which would take place of the compulsory payments at an even lower rate ($500.00 a month). In Mr. & Mrs. [redacted]'s situation their state income tax liability assessment agreed with the state's claim and we could not get them qualified for a settlement due to their current asset & income level. They had a total of ~$900.00 in penalties which could be abated. All documentation on our end shows we upheld the terms of the contract. If you have any further questions, please don't hesitate to contact us. Sincerely,[redacted]

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Description: Taxes - Consultants & Representatives, Tax Preparation Services (NAICS: 541213)

Address: 250 E Wisconsin Ave, 18th Floor (Virtual Office), Milwaukee, Wisconsin, United States, 53202

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