Badger Wholesale Foods

I have been trying to return the product for over a week! The phone never gets answered and the voicemail box is fullWe were swindled into buying this product and immediately realized that we were hadI spoke to someone over a week ago and they said the manager would get back to me the next day to set up a time to return the productI want to return the product and receive a full refund since I started the return process the day of purchaseI also wrote a letter to corporate offices in FLORIDA stating I want a refundThat letter was postmarked before the end of the third business day per the company's policy, so I know I am entitled to a FULL refund Product_Or_Service: Frozen Meat Account_Number: Q3MPPYNP2R7A

We are in receipt of a customer service issue you had with a purchase on March 6, regarding a chicken package At times, items in our chicken package can change Typically, upon availability, a regular box of chicken breast at times will be substituted for a box of chicken cordon blue, which is a customer favorite We also, from time to time, change the marinades on our boxes of chicken breast Regardless, all customers should always get a chance to review each item that they purchase at the time of delivery We apologize if that did not happen in this case and we are reviewing that with the driver In order to resolve the matter, we did agree to pick up the package of chicken and issue a refund for $ We picked the chicken package up on March the 20th At that point, paperwork needs to be submitted from the warehouse to the accounting department to confirm that the product has indeed been picked up and received in the warehouse prior to issuing a credit In many cases that takes a day, We processed the credit the next day and at times it can take a few days for it to appear on your statement, depending on what day the credit card processor batches out and how fast your credit card company posts the credit to your account Please find a copy of the credit attached showing it going through on May Please see confirmation of that below I also believe that a copy of the credit was emailed to you on March, The time between it being picked up and showing up on your credit card statement is sometimes out of our control Every customer’s call is a priority to us and we try to return calls as quickly as possible but at times It may take a day to return a call We take every customer concern very seriously and want all our customers to have a fantastic experience with our company We appreciate your business and please let us know if there is anything we can do to help in the futureThank you,The BWF customer service team Transaction Result-----------------------Date: 03/23/06:48:15Reference #: [redacted] Authorization: [redacted] AVS Result: - No AVS response (Typically no AVS data sent or swiped transaction)CVVResult: - No CVV2/CVC data available for transactionTransaction Details-----------------------Merchant: BADGER WHOLESALE FOODSType: Credit Card Refund (Credit)Source: vtermUser: mkoleInvoice #: [redacted] Amount: -150.00Description: Card Holder: [redacted] Card Number: xxxxxxxxxxxxx***

A man came to our house selling meat We purchased $worth of steak and chicken on 3/24/ The quality and taste of the meat was disgusting I called the next business day, 3/to request that the meat be returned The meat was picked up at our house on 4/ The driver who picked it up indicated we'd have a refund within 3-business days Today is 4/and we still have no received our refund I was told by Badger Wholesale that the refund was issued 4/ I checked with my bank, they do not have a refund pending Badger Wholesale says it's out of their hands Product_Or_Service: Meat

Purchased meat, decided didn't want it called and emailed the company like I was supposed to someone called me back and left a message that said no problem I'll have someone get in touch with you for return nobody is returning my calls or emails and it's been going on since 2/2/I want my money back I followed their return guidelines, I just want the meat returned and my money back Product_Or_Service: Meat

Badger Wholesale offers a money back guarantee and after I have contacted them several times to exchange the steaks we were not happy with, they have given us the run-around First they would not return the phone calls and once they did, they agreed to exchange the steaks and seafood with chicken and hamburger as these seemed to be okay Both times they were suppose to deliver the meat, they had an excuse as to why they couldn't come The meat and seafood were not premium quality I should have listened to my instincts and known that this company was a scam
Product_Or_Service: Steak and Seafood Family Packs
Order_Number: receipt #XXXXXXX

I purchased a box of steaks from a Badger Wholesale Foods salesmanI returned it but never received a refund
-0n July 6th a salesman named Drew from Badger Wholesale Foods south 162nd st New Berlin, WI XXXXX (XXX)XXX-XXXX knocked on my doorHe talked me into buying a Steak Family PackI paid for the purchase with my MasterCardAfter he left I had buyers remorse and wanted to return the item to themWith time to examine the meat I found it to be not the quality he said it wasI looked on their website they say "Our Unique Guarentee" ..."of course we understand that people sometimes change their mind so we will gladly refund anyones order as long as they contact us within three business days and make the product available for us to pickup in the condition they received itWe have the best Guarentee on the business"So I contacted them the next business day July 9th dand told them I changed my mind and wanted to return my orderThey asked why I told them basic

Business has not issued a refund to us after we returned product
Sales rep stopped by our house on 6/21/We purchased meat for $and this amount was charged to our credit cardAfter computing the cost per lbwhich was exorbitant, and reading the reviews on various websites, we contacted them and told them we wanted to return the meat and get a refundThey picked up the meat on 6/28/and we were told by the sales rep that the credit would be processed within daysAs of 7/28/18, we still have not received this creditWe have contacted them about the credit and were told it would be processed, which it has not

Was solicited to purchase meats products from this business.After searched and found complaints pertaining to this company.Was told I had a three day guarantee to a full refundpurchased on 7-3-for $428.00Want them to pick up there product and refund me the total money of $428.00Have tried several time to reach by phone-only a able to leave a voice message with no return call.Was scammed by this person
Product_Or_Service: Beef/Pork
Order_Number: NKXYQMGQKZ3HW

Purchased a family steak case from seller on September 23, Was told year guarantee on freshnessWhile putting meat in my freezer I noticed some freezer burn on the itemsCalled that night and left message about issue, called again on the 27th, sent fax regarding my complaint and desire to have funds refundedPhine message saus they will return calls within one business day, still haven't heard backAppears to be a scam
Product_Or_Service: Food service
Account_Number: N/A

horrible quality of beef & chicken
I bought a box of PRIME beef from a door to door salesman from BADGER WHOLESALE named Jeff *** on 6/14/in Oconomowoc WI The total cost was $cash He threw in a box of chicken at no additional cost That night I made several packages of chicken that shrunk to about 1/of the size of the frozen product This past Sunday we had people over for dinner for Father's day (6-19-16) and made several types of steaks This is the worst meat I have ever had!!! It was incredibly fatty and tougher than shoe leather We know how to cook steak!! Cheap Walmart steaks are far superior to this ***!!! I have tried to call their customer service in both WI & FL and have been unable to reach a rep I left a message at a number I googled online but haven't heard anything back yet I am happy to return the very subpar beef and chicken but I want my money refunded

A man came to our house selling meat We purchased $worth of steak and chicken on 3/24/ The quality and taste of the meat was disgusting I called the next business day, 3/to request that the meat be returned The meat was picked up at our house on 4/ The driver who picked it up indicated we'd have a refund within 3-business days Today is 4/and we still have no received our refund I was told by Badger Wholesale that the refund was issued 4/ I checked with my bank, they do not have a refund pending Badger Wholesale says it's out of their hands
Product_Or_Service: Meat

The way we were roped into buying this so called "deal" was just by standing outsideI guess we were victims of opportunity His spiel was that it was the end of his route and he was willing to give us a deal on the remaining available meatWow, do we feel dupedThe meat was low quality and the seafood was so awful, we actually spit it outWe reached out to them in regards to exchanging our products with something betterThey never responded to our messageReached out again (second time) and again no call back or replyAt this point, we would just like a full refundWe paid $for this bundle of meat/seafoodI can't believe this company is still in businessOn their brochure they state "our no hassle guarantee" If that were true, they would respond to complaints professionally and in a timely fashionThey guarantee their products for freezer burn, tenderness, and tasteI'm dissatisfied with all listed, but it doesn't seem to worry them as long as they were paidWe've had way better meats at a way better price at Piggly WigglyAnd trust us, we know how to cook all types of meat/seafoodThere was no hope for the batch of meat purchased from BadgerEverything was fatty, all bone, or absolutely disgusting Being with the Revdex.com for as long as I have as a respectable business owner, I would expect the same quality service as I giveThis did not happenI feel swindled and scammedI would appreciate some feedbackI can also email you a copy of my receipt if necessaryThank you

I have return their product based on their guaranteed satisfaction and I have yet to receive my refund a month later
I purchased a box of chicken and pork from a Badger Wholesale Foods salesmanI returned it but never received a refund-0n August 17th a salesman named Zach from Badger Wholesale Foods South 162nd St New Berlin, WI XXXXX-XXXX knocked on my doorHe talked me into buying a chicken and pork family packI paid for the purchase with a personal checkAfter he left I had buyers remorse and wanted to return the item to themWith time to examine the meat I found it to be not the quality he said it was and also was not happy with the price per/pound when we had time to actually calculate the costI looked on their website they say "Our Unique Guarantee" ..."of course we understand that people sometimes change their mind so we will gladly refund anyones order as long as they contact us within three business days and make the product available for us to picku

Purchased meat packges ($449.00) from a sales rep who came to my door under the name of Twin Cities Wholesale (www.tcwdelivers.com) on 3/7/ The product looked suspicious to me and so I immediately wanted to return itI Called the vendor that night to the number provided on the pamphlet (X-XXX-XXX-XXXX), left a voicemailcalled again the very next day No calls were returnedOn 5/19/I received a call from a representative named *** (X-XXX-XXX-XXXX) who stated he was not my local representative for my area and provided me the number to my local representative *** (XXX) XXX-XXXXA call was placed to ***, at first *** denied my request for return stating he had returned my callsAfter I provided him with proof from my phone records, he agreed to take the return and provide full refund On 5/31/a driver arrived to pick up the product and left a form stating I would receive a refundRich told me the refund would be 7-business daysI still have not received

Returned a case of steaks that I purchased from themThey picked up the order on 10/and gave me a return receipt, which states I will get a full refund in the amount of $As of today, the refund has still not posted to my credit card
Product_Or_Service: Case of steaks
Order_Number: XXXXXXX is return re

We purchased meats/fish from a rep of this company who was driving in our neighborhood We purchased said products last June for $The "No Hassle Guarantee" from the company assures the *** that all products will be tender, tasteful and have no freezer burn We contacted the rep shortly after purchase with complaints about the tenderness etcHe brought out different meats We have not been satisfied with any of the products and still have said meats in our freezer The rep has talked to me several times and promised our $ would be refunded He was supposed to be here today and didn't show up I have called him several times up through day and he now does not answer the phone or return calls Our guarantee is through the end of this month Unbelievably dissatisfied!! We want to warn others to not buy products from this company
Product_Or_Service: Badger Wholesale

Purchased meat, decided didn't want it called and emailed the company like I was supposed to someone called me back and left a message that said no problem I'll have someone get in touch with you for return nobody is returning my calls or emails and it's been going on since 2/2/I want my money back I followed their return guidelines, I just want the meat returned and my money back
Product_Or_Service: Meat

I have been trying to return the product for over a week! The phone never gets answered and the voicemail box is fullWe were swindled into buying this product and immediately realized that we were hadI spoke to someone over a week ago and they said the manager would get back to me the next day to set up a time to return the productI want to return the product and receive a full refund since I started the return process the day of purchaseI also wrote a letter to corporate offices in FLORIDA stating I want a refundThat letter was postmarked before the end of the third business day per the company's policy, so I know I am entitled to a FULL refund
Product_Or_Service: Frozen Meat
Account_Number: Q3MPPYNP2R7A

We are in receipt of a customer service issue you had with a purchase on March 6, 2015 regarding a chicken package.   At times, items in our chicken package can change.  Typically, upon availability, a regular box of chicken breast at times will be substituted for a box of chicken...

cordon blue, which is a customer favorite.   We also, from time to time, change the marinades on our boxes of chicken breast.   Regardless, all customers should always get a chance to review each item that they purchase at the time of delivery.   We apologize if that did not happen in this case and we are reviewing that with the driver.   In order to resolve the matter, we did agree to pick up the package of chicken and issue a refund for $150.  We picked the chicken package up on March the 20th.   At that point, paperwork needs to be submitted from the warehouse to the accounting department to confirm that the product has indeed been picked up and received in the warehouse prior to issuing a credit.   In many cases that takes a day,   We processed the credit the next day  and at times it can take a few days for it to appear on your statement, depending on what day the credit card processor batches out and how fast your credit card company posts the credit to your account.  Please find a copy of the credit attached showing it going through on May 23.  Please see confirmation of that below.  I also believe that a copy of the credit was emailed to you on March, 24.  The time between it being picked up and showing up on your credit card statement is sometimes out of our control.   Every customer’s call is a priority to us and we try to return calls as quickly as possible but at times It may take a day to return a call.   We take every customer concern very seriously and want all our customers to have a fantastic experience with our company.    We appreciate your business and please let us know if there is anything we can do to help in the future. Thank you,The BWF customer service team  Transaction Result-----------------------Date:          03/23/15 06:48:15Reference #:   [redacted]Authorization: [redacted]AVS Result:     - No AVS response (Typically no AVS data sent or swiped transaction)CVV2 Result:    - No CVV2/CVC data available for transaction. Transaction Details-----------------------Merchant:      BADGER WHOLESALE FOODSType:          Credit Card Refund (Credit)Source:        vtermUser:          mkoleInvoice #:     [redacted]Amount:      -150.00Description:  Card Holder:   [redacted]Card Number:   xxxxxxxxxxxxx[redacted]