Bagel Boss

Review: I ordered a dozen bagels from this company online Oct *, 2014, originally sent to [redacted], I cancelled it and asked for reimbursement on my bank credit card account, I made sever calls and was not spoken to very well, then I was told that this was credited Oct *, as of Oct **, 2014 no credit appears on my statement. I made several e-mails, phone calls, no help.Desired Settlement: $35.54 credited to me along with some type of compensation ie: order of bagels sent to me free of charge.