Bagels on the Square

In response to a complaint filed by *** ***, before anything, I would like extend my sincerest apologies for having a bad experience at my establishmentI have failed to properly train my employee and it should have never happened and it will never happen againI have a general manager who
oversees the operation of the business during the day but at night, there is no manager on site unfortunatelyAlso, there is no designated cashier on site during the night shift so there might have been some confusion about the price tooThe price of the melon is currently $but if we have overcharged you, we will be glad to refund the differenceFurthermore, I have informed the general manager to re-train all the employees on customer service and prices of goods so something like this never happens againI once again apologize for your experience of bad service but I hope you will continue to visit the store in the future so we can make sure you are served properly