Bagnell Moving & Storage

Initial Business Response / [redacted] (1000, 7, 2016/02/26) */ We firmly deny that the shipper was not told that there was a hour minimum charge on this moveThey were advised that the charge was $per hour for a truck and men, with a hour minimum chargeWe have had the same policy for over yearsI personally, the "receptionist" that she spoke to, am one of the owners who has been quoting these rates since When [redacted] went out to look at the job, he told them that it could be done within the time for the minimum charge, not that it would be $ I did end end up only charging $per hour (still with a minimum, though) because we were able to use only a van instead of a full size moving van This lady could have had these items moved when we were there the first time and it would have been cheaperI'm not sure why she didn't, but then afterward went to one of our employees to hire him to move them "on his own time" instead of through the companyHe declined herI believe that she is simply trying to get the job done cheaperWe have been very fair with her and feel she is due no refundCheck with other legal moversAlmost all have a minimum number of hours on local moves and many are more than two