Bailey Family Medical Care, P.C.

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I do not accept it because this is the second fricken time they have done this and I'm NOT the only person it has happened to! I will not send in a written letter when I did NOT have to do that the first time either!!

I have reviewed the information in Ms. [redacted] case. It is worth mentioning that her membership agreement clearly states the cancellation policy, however, the club has cancelled her membership. I feel that this resolves the situation. Unless I hear different, I will consider this case closed. Have a great day! [redacted] Planet Fitness

I have reviewed the information in Ms*** case It is worth mentioning that her membership agreement clearly states the cancellation policy, however, the club has cancelled her membership. I feel that this resolves the situation Unless I hear different, I will consider this case closed. Have a great day! *** ***Planet Fitness

I am sending this email in regards to the letter we have received pertaining to the complaint of *** *** ***After close review of the account, it shows that *** electronically signed the agreement during her online signup, consenting and understanding that in order to cancel the
membership she would have to abide by the following cancellation procedure: "To cancel your monthly membership and stop the monthly billing on the 17th of the month, the club requires written notification by the 10th of the month delivered to the club in person or preferably via certified mail." This excerpt can be found on the fifth line of the attached agreementIn lieu of the situation, we will happily cancel the membership, effective today, 6/15/15, 2015, and she will no longer continue to be billedHowever, I will not be able to issue a refund due to the legitimacy of the agreement electronically signed by ***I apologize for any inconvenience this decision may causeIf there are any other questions, please feel free to contact me via email or phone. Thank you, *** ***Manager Sheboygan Planet Fitness

NO THAY DOES NOT BRING MY ACCOUNT UP TO DATE! I am a single mother in college and I need to pay my bills! I can't do that without a bank account and I don't have the extra funds to bring it current. I will be also posting all over social media about this now happening twice and the terrible service at planet fitness.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

I have reviewed the information in Ms. [redacted] case.  It is worth mentioning that her membership agreement clearly states the cancellation policy, however, the club has cancelled her membership.
 
I feel that this resolves the situation.  Unless I hear different, I will consider this case closed.
  
Have a great day!
 
[redacted]
Planet Fitness

NO THAY DOES NOT BRING MY ACCOUNT UP TO DATE! I am a single mother in college and I need to pay my bills! I can't do that without a bank account and I don't have the extra funds to bring it current. I will be also posting all over social media about this now happening twice and the terrible service at planet fitness.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I do not accept it because this is the second fricken time they have done this and I'm NOT the only person it has happened to! I will not send in a written letter when I did NOT have to do that the first time either!!

I am sending this email in regards to the letter we have received pertaining to the complaint of [redacted]. After close review of...

the account, it shows that [redacted] electronically signed the agreement during her online signup, consenting and understanding that in order to cancel the membership she would have to abide by the following cancellation procedure: "To cancel your monthly membership and stop the monthly billing on the 17th of the month, the club requires written notification by the 10th of the month delivered to the club in person or preferably via certified mail." This excerpt can be found on the fifth line of the attached agreement. In lieu of the situation, we will happily cancel the membership, effective today, 6/15/15, 2015, and she will no longer continue to be billed. However, I will not be able to issue a refund due to the legitimacy of the agreement electronically signed by [redacted]. I apologize for any inconvenience this decision may cause. If there are any other questions, please feel free to contact me via email or phone. 
Thank you,
 
[redacted]
Manager 
Sheboygan Planet Fitness