Revdex.com:At this time, my complaint, ID [redacted] regarding Carol's Daughter, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.)After minutes on hold customer service finally picked up and I was issued a refund yesterday , a full months after they received my return At the start of my call it said I was number in the queue yet ut took minutes for them to pick up Sincerely, [redacted]
At this time, I have been contacted directly by Carol's Daughter, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: They sent a generic email saying they were sorryThey did not address the issue(poor customer service and missing and damaged items) they mentioned shipping a new shipment but I have not received a tracking number or the itemsThey do no respond to the emails I send and when I phone in I get hung up onI am still very frustrated and upset and out a lot of money In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com:At this time, I have not been contacted by Carol's Daughter, Incregarding complaint ID [redacted] .Sincerely, [redacted]
Revdex.com:At this time, my complaint, ID [redacted] regarding Carol's Daughter, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.)After minutes on hold customer service finally picked up and I was issued a refund yesterday , a full months after they received my return At the start of my call it said I was number in the queue yet ut took minutes for them to pick up Sincerely, [redacted]
At this time, I have been contacted directly by Carol's Daughter, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: They sent a generic email saying they were sorryThey did not address the issue(poor customer service and missing and damaged items) they mentioned shipping a new shipment but I have not received a tracking number or the itemsThey do no respond to the emails I send and when I phone in I get hung up onI am still very frustrated and upset and out a lot of money In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***