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Baird Stokes/ Honey-Do's

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Reviews Baird Stokes/ Honey-Do's

Baird Stokes/ Honey-Do's Reviews (2)

Review: September 2012 [redacted] came to my house and accepted a repair job on my front storm door that was falling off. He came back a couple of days later removed the door and patched the frame. He took the door with him to replace screws, rubber insulation and paint it and has never returned. It is now one year later and I still have no door. I have called him repeatedly and he always says I'll be there this week. I have requested that he just bring to door back and I would find someone else to fix it. He always replies with I'll be there and will take care of it.Desired Settlement: I would like my door returned so I can find another company to reinstall it properly. THANK YOU.

Business

Response:

Spoke with the business. He states that he cannot finish the job without any electrical power. They want it done after hours but will not give them any access to outside power source or a way to access a power source from inside. Without the outside power source the door can’t be sanded down to finish the job. Need electricity to use the sander and the screw gun. The business would be able to finish the job if given a power source and a reasonable time window to schedule an appointment.

Consumer

Response:

I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

The "power source" is not the problem and has never been an issue. In my repeated telephone calls to [redacted] I made it clear in our conversations that I could meet him at my house ANYTIME, I also informed him that I have two adult sons living with me and between the three of us, one of us would be home to give him access to the power source. [redacted] would tell me I was on the schedule and he would get to me "this week". I also requested many times that he just bring the door back, I understood if it was a small project and he didn't have time for it, but he insisted that he would be there to complete the project "this week". The problem is that it's been over a year and "this week" has never happened, I've never been put "on the schedule:" and my storm door is gone from my property and he has not returned it.

Regards,

Business

Response:

Spoke to the business. I was told the door will be returned to the customer's home in the next day or two.

+1

Please be careful. I fired this company for poor performance and later discovered he is an unlicensed contractor. The work done had to be stripped and reworked at additonal. My celiing was painted around cabinetry without permission. The owners respsone to this is that it is the way professionals cut it paint jobs. Even though payment was made, the owner demands more money even though he has no mailing address for remittance, nor can he produce a contract for the monetary claims he is making. He wants cash or personal check for payment which should have been a red flag. I would happily meet him in court, but instead he enjoys verbally abusing my wife and I in public. Just tonight he called me a [redacted], and slandered my name in a local business. A report was made to the county of Goochland in 2015, where I was told that the business license is for a website only, not a contracting business. I cannot recommend this business.

+1
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Description: Handyman Services, Home Improvements, Residential Remodelers (NAICS: 236118)

Address: 10401 Falcon Bridge Dr., Richmond, Virginia, United States, 23238

Phone:

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