Initial Business Response /* (1000, 5, 2016/06/07) */
Mr. [redacted] phoned me on Sunday, April 10, 2016 and wanted to come up from St. Louis and look at a Toyota Avalon I had for sale. the car was sitting at my shop in Normal, IL and I agreed to drive the 40 miles to meet him there around 8:00pm. He...
showed up around that time and it was getting dark and it was raining. He test drove the car for approx 20 min and said he was interested in it. We negotiated a price and he paid me and I gave him the title and the keys to the car. I mentioned that it is illegal to drive the car until it is registered and insured. I don't know if he already knew this or not, but he said he would be back to pick it up Tues or Wed. I never heard anything from him until Sat April 16, 2016 when he texted me and said he was on his way to pick up the car. After he looked at the car on Sunday April 10, 2016 it was parked behind my shop and was not touched by me or anyone else after that. The fact that he thinks the engine was switched is ridiculous because that would cost more in labor than the car was sold for, not to mention its not something I would even think about doing. Also, this was a private party sale that was sold "as is" and had nothing to do with my business. He got the title and a bill of sale and was on his own to do the title and registration.
Initial Consumer Rebuttal /* (3000, 7, 2016/06/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There was no mention of this transaction as being an as is sale until I mentioned the problems with the car. The Craig's List ad did mention this as an as is sale. The Craig's List ad did mention the car as "runs and drives great." For a business that fixes cars for resale, they cannot be very good as they gave me a car with a bad engine. They are an irresponsible business that the region can do without. I will be taking my issue to a higher media in the future.
Initial Business Response /* (1000, 5, 2016/06/07) */
Mr. [redacted] phoned me on Sunday, April 10, 2016 and wanted to come up from St. Louis and look at a Toyota Avalon I had for sale. the car was sitting at my shop in Normal, IL and I agreed to drive the 40 miles to meet him there around 8:00pm. He...
showed up around that time and it was getting dark and it was raining. He test drove the car for approx 20 min and said he was interested in it. We negotiated a price and he paid me and I gave him the title and the keys to the car. I mentioned that it is illegal to drive the car until it is registered and insured. I don't know if he already knew this or not, but he said he would be back to pick it up Tues or Wed. I never heard anything from him until Sat April 16, 2016 when he texted me and said he was on his way to pick up the car. After he looked at the car on Sunday April 10, 2016 it was parked behind my shop and was not touched by me or anyone else after that. The fact that he thinks the engine was switched is ridiculous because that would cost more in labor than the car was sold for, not to mention its not something I would even think about doing. Also, this was a private party sale that was sold "as is" and had nothing to do with my business. He got the title and a bill of sale and was on his own to do the title and registration.
Initial Consumer Rebuttal /* (3000, 7, 2016/06/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There was no mention of this transaction as being an as is sale until I mentioned the problems with the car. The Craig's List ad did mention this as an as is sale. The Craig's List ad did mention the car as "runs and drives great." For a business that fixes cars for resale, they cannot be very good as they gave me a car with a bad engine. They are an irresponsible business that the region can do without. I will be taking my issue to a higher media in the future.