Mr [redacted] , I see where you called for the service tech to come out and find out why your air conditioner was not coolingI have spoken to the lady who took your call and she told me you were informed about the diagnosis fee for the tech to come outIt is standard pratice to charge a fee to cover the techs wages, truck expences, ectThe charge was not to ring your doorbell but rather have a credible tech find out why your system was not functioning and explain your options to you for repair or fixIf you would like to replace the system with Reupert I will gladly credit the $towards the new systemThanks,Joe
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I was not informed over the phone that there would be any charge and the repairman never inspected the system beyond determining its age and lack of freonMoreover the repairman told me that the charge for his service was independent of any future business
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted]
Mrs., [redacted] , I am willing to come to some type of agreement to resolve this with youI am willing to discuss this with you over the phone at ###-###-####***
Mr [redacted] , I see where you called for the service tech to come out and find out why your air conditioner was not coolingI have spoken to the lady who took your call and she told me you were informed about the diagnosis fee for the tech to come outIt is standard pratice to charge a fee to cover the techs wages, truck expences, ectThe charge was not to ring your doorbell but rather have a credible tech find out why your system was not functioning and explain your options to you for repair or fixIf you would like to replace the system with Reupert I will gladly credit the $towards the new systemThanks,Joe
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I was not informed over the phone that there would be any charge and the repairman never inspected the system beyond determining its age and lack of freonMoreover the repairman told me that the charge for his service was independent of any future business
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted]
Mrs., [redacted] , I am willing to come to some type of agreement to resolve this with youI am willing to discuss this with you over the phone at ###-###-####***