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Baker Cadillac Oldsmobile, Inc

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Reviews Baker Cadillac Oldsmobile, Inc

Baker Cadillac Oldsmobile, Inc Reviews (1)

I was told that they would fix two issues with my car. The total repair [redacted] was 1,500.00 dollars. Neither issue was fixed.[redacted] cadillac charged me 1,500.00 dollars to fix two issues: 1) A fast idle issue 2) The air conditioning. Neither issue was fixed because they did not test drive it. Repeat-they did not verify with a run-in (test drive) that these issues were fixed. Now they want top charge me more money for the same problems.Desired SettlementI want my money back.Business Response We performed the repairs to Mr. [redacted]'s car as requested. We retested the car and both concerns appeared to be resolved. He then paid the [redacted] and picked up the car. After being informed that Mr. [redacted] was not satisfied with the repairs, we contacted him and offered to pick up his car from his house, leave him a loaner car to use, and recheck his car. He was also advised that he [redacted] not be charged for these services. He stated that he [redacted] call us later in the day to schedule the pick up. He never called us back and we made several attempts to contact him in attempt to resolve this situation, which have all gone unanswered.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I told them I would like an estimate or a not to exceed number before I turned the car over. As I said, they did not test the car and the repairs were not completed. Once I allow them to take the car I am susceptible to a mechanics lien. This means they do not have to furnish me me a "not to exceed" number. As I have already paid [redacted] Cadillac 1,500 dollars, I have no assurances it wouldn't be two or three times this much.And, so far as contacting me, I tried unsuccessfully to get the owner [redacted] to discuss the situation with me, he declined. So far I have heard NOTHING from [redacted].Final Business Response We are currently in possession of the vehicle and fixing the issues regarding the complaint. We are awaiting the parts necessary to complete the repair.

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Description: Auto Dealers-New Cars

Address: 495 Main Street, Leominster, Massachusetts, United States, 01453

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