This complaint is completely inaccurate The repair bill consisted of repairing several things on the Jeep Grand Cherokee The items repaired on the vehicle included , a battery , a radiator fan assembly due to the vehicle overheating , front wheel bearings , wheel alignment , and a window regulator We did not repair any of these items to fix a stalling problem ! The customer was told that we needed to START by stopping the overheating so we could drive the vehicle at length We replaced the radiator fan assembly and that fixed the overheating issue We then drove the vehicle and no stalling occured [redacted] returned complaining of a stalling condition We drove the vehicle several times and no stalling occured The customer should not get any kind of refund because we never charged her anything to fix a stalling condition The credit card company has already taken our side in this matter and declined Mrs Johnsons request for a refund
This complaint is completely inaccurate The repair bill consisted of repairing several things on the Jeep Grand Cherokee The items repaired on the vehicle included , a battery , a radiator fan assembly due to the vehicle overheating , front wheel bearings , wheel alignment , and a window regulator We did not repair any of these items to fix a stalling problem ! The customer was told that we needed to START by stopping the overheating so we could drive the vehicle at length We replaced the radiator fan assembly and that fixed the overheating issue We then drove the vehicle and no stalling occured [redacted] returned complaining of a stalling condition We drove the vehicle several times and no stalling occured The customer should not get any kind of refund because we never charged her anything to fix a stalling condition The credit card company has already taken our side in this matter and declined Mrs Johnsons request for a refund